Background

Sparc Systems Limited is a leading provider of end-user computing solutions, committed to delivering cutting-edge technology to enhance user experiences and productivity. We are seeking a highly skilled and motivated Technical Sales Engineer to join our dynamic team to contribute to our growth.

Responsibilities

• Identifying and establishing new business opportunities with potential customers in the end user computing market.
• Collaborate with the sales team to understand customer requirements and design tailored end-user computing solutions.
• Conduct technical presentations and demonstrations to showcase the features and benefits of our EUC products and services.
• Act as a technical expert during pre-sales engagements, addressing customer inquiries and concerns.
• Analyse customer needs and align them with appropriate EUC solutions.
• Work closely with clients to gather technical requirements and provide guidance on product configurations.
• Evaluate existing IT infrastructure and recommend enhancements for optimal end-user experiences.
• Develop an in-depth understanding of our EUC product suite and communicate its value proposition effectively to customers.
• Work closely with cross-functional teams, including sales, marketing, and product development, to ensure a seamless customer experience.
• Provide feedback from customer interactions to help improve product features and functionality.
• Assist customers in troubleshooting technical issues and coordinate with the support team to ensure prompt resolution.
• Serve as a point of contact for customers post-sale, building and maintaining strong relationships.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Certifications in relevant technologies such as Microsoft and ITIL are a plus.
• Proven experience in technical sales or a similar customer-facing role.
• In-depth knowledge of end-user computing technologies, operating systems, virtualization and cloud computing.
• Strong presentation and communication skills.
• Ability to understand and translate complex technical concepts for non-technical stakeholders.
• Results-oriented with a track record of meeting or exceeding sales targets.

Benefits & Perks

An attractive package will be offered to successful candidates, commensurate with skills and experience.

• Identifying and establishing new business opportunities with potential customers in the end user computing market.
• Collaborate with the sales team to understand customer requirements and design tailored end-user computing solutions.
• Conduct technical presentations and demonstrations to showcase the features and benefits of our EUC products and services.
• Act as a technical expert during pre-sales engagements, addressing customer inquiries and concerns.
• Analyse customer needs and align them with appropriate EUC solutions.
• Work closely with clients to gather technical requirements and provide guidance on product configurations.
• Evaluate existing IT infrastructure and recommend enhancements for optimal end-user experiences.
• Develop an in-depth understanding of our EUC product suite and communicate its value proposition effectively to customers.
• Work closely with cross-functional teams, including sales, marketing, and product development, to ensure a seamless customer experience.
• Provide feedback from customer interactions to help improve product features and functionality.
• Assist customers in troubleshooting technical issues and coordinate with the support team to ensure prompt resolution.
• Serve as a point of contact for customers post-sale, building and maintaining strong relationships.

• Strong presentation and communication skills.
• Ability to understand and translate complex technical concepts for non-technical stakeholders.
• Results-oriented with a track record of meeting or exceeding sales targets.
• In-depth knowledge of end-user computing technologies, operating systems, virtualization and cloud computing.

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Certifications in relevant technologies such as Microsoft and ITIL are a plus.
• Proven experience in technical sales or a similar customer-facing role.