Malawi Catering Services Limited invites applications from suitably qualified individuals of Malawian origin to fill the following vacant positions tenable at its Head Office at Kamuzu International Airport (KIA) in Lilongwe and Mpale Cultural Village in Mangochi.

The candidates should be experienced, flexible, enthusiastic, and with an “I can-do attitude’’ to join our team as follows: -

AIRCRAFT LOADER/DRIVER – 2 POSITIONS

Department: Operations

Location: In-Flight Kitchen (KIA)

Reports to: Logistics and Tray Set-up Supervisor

Grade: CS 8

Job Summary

The Aircraft Loader/Driver is responsible for safely operating specialized catering vehicles, including hi-lift trucks, and for loading, transporting, and delivering in-flight meals, beverages, catering equipment, and other supplies between the catering unit and aircraft. The role ensures that all catering deliveries are completed safely, accurately, and hygienically, and within the required flight turnaround time, while strictly adhering to airport land and airside safety, security, traffic, and operational procedures.

The position requires a high level of alertness, responsibility, teamwork, and customer service, as the employee works in a safety-critical airport environment and interacts with airline crew, catering personnel, ground handling teams, and airport authorities.

JOB DESCRIPTION

• Safely operate and maneuver aircraft catering vehicles and equipment.
• Load and secure catering items appropriately before departure from the catering unit.
• Transport and deliver catering supplies to aircraft according to the flight schedule.
• Positioning the hi-lift vehicle safely at the apron in accordance with approved procedures.
• Assisting with loading and unloading of catering items from aircraft.
• Conduct required pre-use checks on vehicles and report defects immediately.
• Observe airport land and airside driving, safety, security and access-control requirements.
• Ensure catering items are handled hygienically and protected from contamination.
• Maintain accurate records of deliveries, collections, vehicle checks and fuel usage.
• Coordinate with the In-Flight Kitchen, Operations, airline crew and relevant airport personnel.
• Report accidents, incidents, delays, equipment damage or security concerns immediately.
• Maintain the cleanliness and general condition of the assigned vehicle.
• Comply with Company policies, Standard Operating Procedures and airport regulations.

QUALIFICATIONS

• Certificate in Hotel Management or its equivalent
• MSCE
• Valid Driver’s license C1 (PGD)
• 2 years’ work experience in similar job.

• Safely operate and maneuver aircraft catering vehicles and equipment.
• Load and secure catering items appropriately before departure from the catering unit.
• Transport and deliver catering supplies to aircraft according to the flight schedule.
• Positioning the hi-lift vehicle safely at the apron in accordance with approved procedures.
• Assisting with loading and unloading of catering items from aircraft.
• Conduct required pre-use checks on vehicles and report defects immediately.
• Observe airport land and airside driving, safety, security and access-control requirements.
• Ensure catering items are handled hygienically and protected from contamination.
• Maintain accurate records of deliveries, collections, vehicle checks and fuel usage.
• Coordinate with the In-Flight Kitchen, Operations, airline crew and relevant airport personnel.
• Report accidents, incidents, delays, equipment damage or security concerns immediately.
• Maintain the cleanliness and general condition of the assigned vehicle.
• Comply with Company policies, Standard Operating Procedures and airport regulations.

• Safe operation of specialized catering vehicles (e.g., hi-lift trucks)
• Loading and securing of catering items
• Transportation and delivery of supplies
• Adherence to airport safety, security, and operational procedures
• Hygiene and contamination control
• Record keeping
• Coordination with various teams and personnel
• Vehicle maintenance checks and reporting
• Teamwork
• Customer service
• Alertness and responsibility

• Certificate in Hotel Management or its equivalent
• MSCE
• Valid Driver’s license C1 (PGD)