Job Purpose:

The Consumer Sales Executive is responsible for driving subscriber connections, recruiting and managing Mpamba agents, customers and ensuring 100% product availability.

Major Tasks and Responsibilities:

Drive gross adds, recruit and manage Mpamba agents, retailers and SIM Registration agents and ensure 100% availability of TNM products in the territory.

Monitor and coordinate on Dealer Stocks, monitor Dealer capacity as compared to market demand.

Ensure Dealers adhere to the standard operating processes and guidelines laid down by TNM and protect TNM’s interests.

Assist in dealer business development and guide the Dealer on how to become more profitable.

Conduct Dealer and DSRs weekly performance review meetings.

Ensure excellent retail branding and visibility in the territory.

Analyze the sales by channel and outlet in the routes and implement initiatives for more sales in key channels.

Conduct market research and surveys.

Ensure that all network related challenges in the territory are resolved on time.

Prepare and submit sales, market share and market visits reports.

Educational and Professional Requirements:

Minimum of a Diploma in Business Administration, Business Studies or any related field.

Proven work experience in sales and marketing especially in FMCG and services.

Valid driving licence and proficiency in driving manual vehicles.

High drive for results and ability to work under pressure.

Good communication skills both oral and written.

NB:

The subject line in your email for the Merchant Officer position should include your preferred district of work.

The subject line in your email for the Call Centre Agent position should include the languages you speak fluently

• Drive gross adds, recruit and manage Mpamba agents, retailers and SIM Registration agents and ensure 100% availability of TNM products in the territory.
• Monitor and coordinate on Dealer Stocks, monitor Dealer capacity as compared to market demand.
• Ensure Dealers adhere to the standard operating processes and guidelines laid down by TNM and protect TNM’s interests.
• Assist in dealer business development and guide the Dealer on how to become more profitable.
• Conduct Dealer and DSRs weekly performance review meetings.
• Ensure excellent retail branding and visibility in the territory.
• Analyze the sales by channel and outlet in the routes and implement initiatives for more sales in key channels.
• Conduct market research and surveys.
• Ensure that all network related challenges in the territory are resolved on time.
• Prepare and submit sales, market share and market visits reports.

• High drive for results
• Ability to work under pressure
• Good communication skills both oral and written
• Proficiency in driving manual vehicles

• Minimum of a Diploma in Business Administration, Business Studies or any related field.
• Proven work experience in sales and marketing especially in FMCG and services.
• Valid driving licence