About Us

Liwiro Finance Limited is a fast-growing, digital-first lending, non-deposit taking finance institution in Malawi, providing accessible financial solutions to underserved customers. MalaKwacha is our payroll-based loan product designed for civil servants, with repayments made through payroll deduction. We are expanding our distribution through an agent-based model and are looking for a strong leader to build and scale this channel.

Role Overview

The Channel Sales Manager will be responsible for building, managing, and scaling a nationwide agent network to drive loan origination for MalaKwacha, while ensuring high portfolio quality, compliance, and cost efficiency. This is a hands-on leadership role, combining sales, recruitment, training, and risk control.

Key Responsibilities

• Agent Network Development: Recruit and onboard new agents; build team hierarchy; ensure growth.
• Sales & Business Growth: Drive loan applications and disbursement volumes; monitor conversion and productivity.
• Training & Capacity Building: Design training programs; standardize scripts and processes
• Risk & Compliance Management: Prevent fraud and misrepresentation; enforce company policies.
• Performance Management: Track KPIs such as active agents, disbursement volume, and default rate.
• Field Operations: Conduct field visits and support agents.

Requirements

• Experience: 3–5 years in agent-based sales, distribution, or field sales team management.
• Must be more than 30 years old
• Have managed a team of at least 20 people.
• Skills: Strong recruitment ability, training capability, KPI management, integrity, execution focus.
• Preferred: Experience in payroll loans, existing agent network, insurance agent networks, understanding of civil servant ecosystem.

Key KPIs

• Active agents
• New agents
• Disbursement volume
• Portfolio quality.

Important Notes

• Extensive field work required.
• Strong emphasis on compliance and responsible lending.
• Incentives tied to both growth and portfolio quality.

Why Join Us

• Opportunity to build a nationwide agent network.
• Fast-growing fin-tech environment.
• Performance-driven culture with strong upside.

• Agent Network Development: Recruit and onboard new agents; build team hierarchy; ensure growth.
• Sales & Business Growth: Drive loan applications and disbursement volumes; monitor conversion and productivity.
• Training & Capacity Building: Design training programs; standardize scripts and processes
• Risk & Compliance Management: Prevent fraud and misrepresentation; enforce company policies.
• Performance Management: Track KPIs such as active agents, disbursement volume, and default rate.
• Field Operations: Conduct field visits and support agents.

• Strong recruitment ability
• Training capability
• KPI management
• Integrity
• Execution focus

• 3–5 years in agent-based sales, distribution, or field sales team management.
• Must be more than 30 years old
• Have managed a team of at least 20 people.
• Preferred: Experience in payroll loans, existing agent network, insurance agent networks, understanding of civil servant ecosystem.