Role Overview

Shift-based operators monitoring GPS screens, tracking vehicle movements, analysing fuel data, and logging incidents around the clock. Four controllers provide 24-hour coverage in 12-hour shifts. They monitor every vehicle in the Group fleet, flag deviations from planned routes, identify fuel consumption anomalies, and maintain a real-time incident log.

Key Responsibilities

• Monitor GPS tracking screens for all Group vehicles during shift
• Flag route deviations, unauthorised stops, and after-hours vehicle movement
• Fuel consumption monitoring: compare GPS-calculated usage to actual fills
• Incident logging: breakdowns, security events, speeding, geofence breaches
• Communication with drivers and site managers as needed
• Shift handover: comprehensive status briefing to incoming controller
• Support investigations by pulling historical GPS data and route analysis

Candidate Profile

• IT literate: comfortable with multiple monitoring screens and software
• Attention to detail and pattern recognition
• Reliable and discreet — handles sensitive information
• Available for 12-hour rotating shifts (day and night)
• Good written communication for incident documentation
• Prior control room or monitoring experience preferred

• Monitor GPS tracking screens for all Group vehicles during shift
• Flag route deviations, unauthorised stops, and after-hours vehicle movement
• Fuel consumption monitoring: compare GPS-calculated usage to actual fills
• Incident logging: breakdowns, security events, speeding, geofence breaches
• Communication with drivers and site managers as needed
• Shift handover: comprehensive status briefing to incoming controller
• Support investigations by pulling historical GPS data and route analysis

• IT literate: comfortable with multiple monitoring screens and software
• Attention to detail and pattern recognition
• Reliable and discreet — handles sensitive information
• Good written communication for incident documentation

• Available for 12-hour rotating shifts (day and night)
• Prior control room or monitoring experience preferred