Vacancy title:
Direct Sales Agent

[Type: FULL_TIME, Industry: Telecommunications, Category: Sales & Retail, Customer Service, Business Operations]

Jobs at:
Telekom Networks Malawi PLC

Deadline of this Job:
Thursday, August 6 2026

Duty Station:
Lilongwe, Malawi | Lilongwe

Summary
Date Posted: Saturday, August 1 2026, Base Salary: Not Disclosed

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JOB DETAILS:

Background information about the job or company (e.g., role context, company overview)

The Direct Sales Agent will compliment TNM distribution partners to improve the availability of its products in their assigned territories.

Responsibilities or duties

• TNM Agents rebalancing.
• Identification, recruitment and rollout of new TNM Agents and Franchisees in all markets in assigned territory.
• Daily management of TNM agents and Franchisees both new and existing ones.
• Resolution of customer complaints and queries in assigned territory.
• Reactivation and training of customers with dormant Mpamba accounts.
• Enhancement of outlet and market visibility.

Qualifications or requirements (e.g., education, skills)

• Malawi School Certificate of Education (MSCE).
• Competent and licensed motorcycle rider.
• Attention to detail.
• Self-motivated and results-oriented approach to work.
• Ability to operate autonomously, demonstrate initiative in problem-solving and decision-making skills.
• High integrity.
• Ability to strive in a fast-paced and demanding service environment.
• Strong communication skills.
• Confidentiality and trustworthiness.
• Computer literate (Microsoft Office Suite, specifically Word, Excel, Power Point and Outlook).

Experience needed

• Minimum of 3 years in sales and distribution preferably in the Fast-Moving Consumer Goods (FMCG) industry.

Work Hours: 8

Experience in Months: 12

Level of Education: high school

Job application procedure
Interested in applying for this job? Click here to submit your application now.

Interested applicants are requested to submit their applications and Curriculum vitae (CV) to:

The Human Resources and Administration Director
Telekom Networks Malawi Limited
Livingstone Towers
P.O Box 3039
Blantyre

To be submitted no later than 6th August 2026.

Applicants should specify their preferred district (s) of deployment in their application letter.

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