Job Purpose

To maintain, continuously improve, implement and monitor all processes, procedures and policies that ensures the availability and adherence to the hygiene standards of quality fresh products (deli, bakery, fruit and vegetables, flowers and fish) in the perishables sections) within the targeted profitability margins.

Summary of Core Responsibilities

• People management
• Human resource administration
• Fresh produce profitability
• Markdowns and shrinkage administration
• Fresh produce reporting
• Customer satisfaction
• Fresh produce health and safety compliance, housekeeping, equipment monitoring and preventative maintenance

Qualifications, Experience & Skills

• Grade 12 or equivalent (essential)
• Retail management diploma (desirable)
• Minimum 2–3 years’ experience in a fresh foods, perishables, or supermarket environment, preferably in a supervisory or management role.
• Experience in fresh produce stock handling, processing, merchandising, and stock management.
• Knowledge of FMCG operations, food safety, health & safety, and fresh/perishable produce management.
• Experience with retail ordering systems and basic MS Office.
• Good customer service, interpersonal, communication, coaching, and team leadership skills.
• Knowledge of HR policies, procedures, and workplace processes.

• Maintain, continuously improve, implement and monitor all processes, procedures and policies that ensures the availability and adherence to the hygiene standards of quality fresh products (deli, bakery, fruit and vegetables, flowers and fish) in the perishables sections) within the targeted profitability margins.
• People management
• Human resource administration
• Fresh produce profitability
• Markdowns and shrinkage administration
• Fresh produce reporting
• Customer satisfaction
• Fresh produce health and safety compliance, housekeeping, equipment monitoring and preventative maintenance

• Good customer service
• Interpersonal skills
• Communication skills
• Coaching skills
• Team leadership skills
• Knowledge of HR policies, procedures, and workplace processes.

• Grade 12 or equivalent (essential)
• Retail management diploma (desirable)
• Minimum 2–3 years’ experience in a fresh foods, perishables, or supermarket environment, preferably in a supervisory or management role.
• Experience in fresh produce stock handling, processing, merchandising, and stock management.
• Knowledge of FMCG operations, food safety, health & safety, and fresh/perishable produce management.
• Experience with retail ordering systems and basic MS Office.