Background

Limbe Leaf Tobacco Company Limited is seeking a qualified, experienced and motivated individual to fill the position of Front Office Receptionist at its Head Office in Lilongwe.

Overall Job Function

Reporting to the Executive Administrative Assistant the receptionist is to perform administrative and coordination tasks at the front desk of the company. Attending to guests, customers and phones are core responsibilities. In these roles, the receptionist must establish and maintain rapport.

Key Responsibilities

The successful candidate will among other duties be required to:

• Attend to Company guests on arrival
• Direct guests to the appropriate person and office
• Answer, screen and forward incoming phone calls to relevant personnel
• Ensure reception area is tidy and presentable
• Provide basic and accurate information in-person and via phone/email to clients
• Receive, sort and distribute daily mail, courier and deliveries
• Maintain office security by following safety procedures and controlling access
• Supervises messengers and cleaners
• Update calendars and the Internal Directory
• Maintain a mini float for purchase of daily papers
• Perform other clerical duties such as filing, printing, typing letters, photocopying.

Qualifications, Knowledge and Experience

• Proven work experience as a Receptionist or Front Officer
• Proficiency in Microsoft Office Suite
• Professional attitude and appearance
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Multitasking and time-management skills, with the ability to prioritize tasks
• Diploma in secretarial studies

• Attend to Company guests on arrival
• Direct guests to the appropriate person and office
• Answer, screen and forward incoming phone calls to relevant personnel
• Ensure reception area is tidy and presentable
• Provide basic and accurate information in-person and via phone/email to clients
• Receive, sort and distribute daily mail, courier and deliveries
• Maintain office security by following safety procedures and controlling access
• Supervises messengers and cleaners
• Update calendars and the Internal Directory
• Maintain a mini float for purchase of daily papers
• Perform other clerical duties such as filing, printing, typing letters, photocopying.

• Proficiency in Microsoft Office Suite
• Professional attitude and appearance
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Multitasking and time-management skills, with the ability to prioritize tasks

• Proven work experience as a Receptionist or Front Officer
• Diploma in secretarial studies