Background information about the job or company (e.g., role context, company overview)

SME Clinic on behalf of its client, a fully integrated multidisciplinary security and facilities management company, is recruiting a Head of Operations-Strategy.

Reporting to the General Manager, the Head of Operations-Strategy shall be responsible for operational efficiency, driving strategic initiatives and ensuring seamless day-to-day functions.

The candidate will support the regional operations and profitability through ensuring of the best possible business performance and contract delivery.

Responsibilities or duties

Main Responsibilities.

Duties and essential functions but not limited to.

• Leading and overseeing the group’s security- operational functions.
• Attending to high level client- meetings.
• Effectively setting out goals and objectives for your department, including those for supervisory roles that may fall under your reporting line and structure.
• Acting as a role model and always behaving in line with our company values.
• Managing contractual budgets in line with financial targets.
• Ensuring all aspects of the required security services are being delivered to the customers’ satisfaction and in accordance with the contract.
• Ensuring contract required training and screening / vetting has been completed for all security staff.

Qualifications or requirements (e.g., education, skills)

Qualifications

• Bachelor’s degree in a related field from an accredited college or university.

Experience needed

5+ years of experience relating to the above-described duties.

Your profile.

• Minimum of 5 years in security management.
• Higher Diploma or equivalent in security management or related field.
• Excellent written and verbal communication skills.
• Good knowledge of computer and Microsoft Office
• Those that have served in the Malawi Defence force or the Malawi Police Service have an added advantage.
• Willingness to work with futuristic and agile directors.
• Those exposed to systems security have an added advantage.
• Possession of a driver’s license is a MUST.

• Leading and overseeing the group’s security- operational functions.
• Attending to high level client- meetings.
• Effectively setting out goals and objectives for your department, including those for supervisory roles that may fall under your reporting line and structure.
• Acting as a role model and always behaving in line with our company values.
• Managing contractual budgets in line with financial targets.
• Ensuring all aspects of the required security services are being delivered to the customers’ satisfaction and in accordance with the contract.
• Ensuring contract required training and screening / vetting has been completed for all security staff.

• Excellent written and verbal communication skills.
• Good knowledge of computer and Microsoft Office

• Bachelor’s degree in a related field from an accredited college or university.
• Higher Diploma or equivalent in security management or related field.
• Minimum of 5 years in security management.
• Those that have served in the Malawi Defence force or the Malawi Police Service have an added advantage.
• Those exposed to systems security have an added advantage.
• Possession of a driver’s license is a MUST.