Overview

MAL-LUCKY LIMITED

Job Title: Human Resources Assistant & Marketing Representative

We are seeking a detail-oriented and proactive Human Resources Assistant & Marketing representative to support the HR &Sales team in delivering efficient and effective human resource services to MAL-LUCKY Limited and its clients. The successful candidate will assist in day-to-day HR operations and contribute to the smooth implementation of HR policies, procedures, and programs.

Key Responsibilities

Policy Compliance and Employee Conduct

• Assist in monitoring employee adherence to company policies, procedures, and code of conduct across MAL-LUCKY Limited and its clients.
• Support the communication and clarification of HR policies to employees.
• Report cases of non-compliance to the HR Manager for appropriate action.
• Help ensure workplace practices align with internal standards and labour regulations.

Recruitment and Selection Support.

• Assist in drafting and posting job advertisements on relevant platforms.
• Screen applications and support the shortlisting of suitable candidates.
• Schedule interviews and coordinate communication between candidates and hiring managers.
• Prepare interview packs and documentation.
• Support pre-employment checks such as reference and background verification.
• Assist in preparing employment contracts and onboarding documentation.

Employee Records Management

• Maintain accurate and up-to-date employee files (both physical and electronic).
• Ensure proper filing of contracts, disciplinary records, leave records, and personal information.
• Safeguard confidential employee data and ensure compliance with data protection standards.
• Regularly audit records to ensure completeness and accuracy.

HR Reporting and Data Management

• Assist in compiling HR reports on employee performance.
• Support data collection for training needs analysis.
• Support general administrative duties within HR department as and when required.

Onboarding and Induction

• Assist in coordinating onboarding processes for new employees and prepare induction schedules and materials.
• Ensure completion of all onboarding documentation (contracts, forms, policies acknowledgment).
• Assist in facilitating orientation sessions to familiarize new employees with company culture and expectations.

Training and Development Coordination

• Assist in identifying training needs in collaboration with supervisors and management.
• Maintain training records and track employee participation.

Disciplinary and Grievance Procedures

• Assist in preparing documentation for disciplinary hearings (charge sheets, notices, evidence files).
• Take minutes during disciplinary proceedings where required.

Employee Relations and HR Support

• Serve as a first point of contact for employee queries and concerns
• Escalate complex issues to the HR Manager
• Promote a positive working environment through effective communication and support

Qualifications & Experience

• Diploma or Bachelor’s Degree in Human Resources, Public Administration, or a related field
• Candidates with qualifications in other fields but with relevant HR experience are encouraged to apply
• Previous experience in an HR support or administrative role will be an added advantage

Key Competencies

• Communication Skills: Strong verbal and written communication skills, with the ability to interact effectively with employees and clients
• Attention to Detail: Ability to maintain accurate records and ensure compliance with labour standards
• Interpersonal Skills: Ability to build positive relationships with employees from diverse backgrounds
• Organizational Skills: Strong ability to manage multiple tasks and meet deadlines
• Confidentiality: High level of integrity in handling sensitive employee information
• Problem-Solving Skills: Ability to assist in resolving employee concerns efficiently.

• Assist in monitoring employee adherence to company policies, procedures, and code of conduct across MAL-LUCKY Limited and its clients.
• Support the communication and clarification of HR policies to employees.
• Report cases of non-compliance to the HR Manager for appropriate action.
• Help ensure workplace practices align with internal standards and labour regulations.
• Assist in drafting and posting job advertisements on relevant platforms.
• Screen applications and support the shortlisting of suitable candidates.
• Schedule interviews and coordinate communication between candidates and hiring managers.
• Prepare interview packs and documentation.
• Support pre-employment checks such as reference and background verification.
• Assist in preparing employment contracts and onboarding documentation.
• Maintain accurate and up-to-date employee files (both physical and electronic).
• Ensure proper filing of contracts, disciplinary records, leave records, and personal information.
• Safeguard confidential employee data and ensure compliance with data protection standards.
• Regularly audit records to ensure completeness and accuracy.
• Assist in compiling HR reports on employee performance.
• Support data collection for training needs analysis.
• Support general administrative duties within HR department as and when required.
• Assist in coordinating onboarding processes for new employees and prepare induction schedules and materials.
• Ensure completion of all onboarding documentation (contracts, forms, policies acknowledgment).
• Assist in facilitating orientation sessions to familiarize new employees with company culture and expectations.
• Assist in identifying training needs in collaboration with supervisors and management.
• Maintain training records and track employee participation.
• Assist in preparing documentation for disciplinary hearings (charge sheets, notices, evidence files).
• Take minutes during disciplinary proceedings where required.
• Serve as a first point of contact for employee queries and concerns
• Escalate complex issues to the HR Manager
• Promote a positive working environment through effective communication and support

• Strong verbal and written communication skills, with the ability to interact effectively with employees and clients
• Ability to maintain accurate records and ensure compliance with labour standards
• Ability to build positive relationships with employees from diverse backgrounds
• Strong ability to manage multiple tasks and meet deadlines
• High level of integrity in handling sensitive employee information
• Ability to assist in resolving employee concerns efficiently.

• Diploma or Bachelor’s Degree in Human Resources, Public Administration, or a related field
• Candidates with qualifications in other fields but with relevant HR experience are encouraged to apply
• Previous experience in an HR support or administrative role will be an added advantage