About VisionFund Malawi

VisionFund Malawi is a Christian owner-operated mission-driven deposit taking microfinance network working with caregivers in hard-to-reach, impoverished locations so they can create secure futures for their children. Inspired by Christian values, we are dedicated to working with the most vulnerable families and communities regardless of religion, race, ethnicity, gender, to create lasting change in their lives.

Internship Overview

We are seeking motivated and enthusiastic IT Interns to join our dynamic team. This internship offers a valuable opportunity to gain hands-on experience across various IT functions within a mission-driven financial institution. You will support the daily operations of our IT department, contribute to key projects, and develop practical skills in a professional environment. A key area of involvement will include supporting our Core Banking System (COB) operations.

Key Responsibilities

1. General IT Support & Helpdesk

• Provide first-level technical support to staff for hardware, software, and network-related issues.
• Assist in setting up, configuring, and maintaining workstations, printers, and other peripherals.
• Help manage user accounts and access rights in Active Directory and other systems.

2. Core Banking System (COB) Support

• Assist in monitoring and basic troubleshooting of the Core Banking System (COB).
• Support the team with data validation, report generation, and routine system checks.
• Help document COB-related processes and user guides.

3. Network & Systems Administration

• Support basic network monitoring and maintenance tasks.
• Assist in server monitoring, patch management, and backup operations.
• Help ensure system security by following established protocols.

4. Project & Documentation Assistance

• Participate in IT projects, including testing new software or updates.
• Contribute to maintaining accurate IT inventory, incident logs, and procedural documentation.
• Support the team in research and implementation of IT solutions.

Qualifications & Competencies

• Recent graduate with a degree in Information Technology, Computer Science, Information Systems, or a related field.
• Basic understanding of computer networks, hardware, and common software applications.
• Strong problem-solving skills and keen attention to detail.
• Good interpersonal and communication skills, with the ability to work effectively in a team.
• Eagerness to learn, adapt, and take on new challenges in a fast-paced environment.
• An interest in microfinance, financial inclusion, or the social enterprise sector is advantageous.
• Familiarity with database concepts (e.g., SQL), Windows Server environments, or basic Linux knowledge is a plus, but not required.

• Provide first-level technical support to staff for hardware, software, and network-related issues.
• Assist in setting up, configuring, and maintaining workstations, printers, and other peripherals.
• Help manage user accounts and access rights in Active Directory and other systems.
• Assist in monitoring and basic troubleshooting of the Core Banking System (COB).
• Support the team with data validation, report generation, and routine system checks.
• Help document COB-related processes and user guides.
• Support basic network monitoring and maintenance tasks.
• Assist in server monitoring, patch management, and backup operations.
• Help ensure system security by following established protocols.
• Participate in IT projects, including testing new software or updates.
• Contribute to maintaining accurate IT inventory, incident logs, and procedural documentation.
• Support the team in research and implementation of IT solutions.

• Basic understanding of computer networks, hardware, and common software applications.
• Strong problem-solving skills and keen attention to detail.
• Good interpersonal and communication skills, with the ability to work effectively in a team.
• Eagerness to learn, adapt, and take on new challenges in a fast-paced environment.
• Familiarity with database concepts (e.g., SQL), Windows Server environments, or basic Linux knowledge is a plus, but not required.

• Recent graduate with a degree in Information Technology, Computer Science, Information Systems, or a related field.
• An interest in microfinance, financial inclusion, or the social enterprise sector is advantageous.