Vacancy title:
IT Officer

[Type: FULL_TIME, Industry: Nonprofit, and NGO, Category: Computer & IT, Social Services & Nonprofit, Installation, Maintenance & Repair]

Jobs at:
WaterAid

Deadline of this Job:
Friday, March 20 2026

Duty Station:
Lilongwe | Lilongwe

Summary
Date Posted: Thursday, March 12 2026, Base Salary: Not Disclosed

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JOB DETAILS:

It’s hard to believe that today millions of Malawians still don’t have safe water and decent sanitation, resulting in immense suffering, disease and loss of productivity. WaterAid’s vision is of a world where everyone has access to safe water and sanitation. By 2030, we want everyone in Malawi to have clean water, sanitation and hygiene. We believe that sustainable development cannot be achieved in Malawi without the attainment of rights to water, sanitation and hygiene for all.

Do you want to be part of the team that will make this change happen?

WaterAid is looking for experienced individuals to play a vital role in contributing towards our mission to transform lives with safe water, sanitation and hygiene in Malawi’s unserved communities. The following position is tenable in Lilongwe, with frequent travel.

Responsibilities or duties

To develop, implement, support and maintain the Malawi Country Programme ICT systems and infrastructure. This role is accountable for improving the CP’s ICT functionality by researching new options and recommending the adoption of new technology and new concepts for the organization in consultation with UK IT team. The purpose of this position is to ensure presence, maintenance and efficient utilisation of latest possible information and communication technology at WaterAid Malawi Country Programme office.

Specifically, the IT Officer will be responsible for the following focus areas

• Provide technical support to members of staff
• Software and hardware maintenance
• Software Development and enhancement
• System and Network Administration
• Cybersecurity and compliance

Qualifications or requirements (e.g., education, skills)

To be successful, you’ll need:

• A Bachelor’s Degree in Information Technology, Software Engineering, or other relevant
• Hardware and software maintenance on laptops, desktop and Server
• Networking and internet equipment installations
• Strong troubleshooting and diagnostic abilities.
• Experience in training needs identification and planning
• Understanding of cybersecurity principles.

Work Hours: 8

Experience in Months: 36

Level of Education: bachelor degree

Job application procedure
Interested in applying for this job? Click here to submit your application now.

Interested applicants should send their current CV with names of their three most recent referees and a motivation letter by 20th March 2026. We request that you strictly indicate the subject line as the position you are applying for i.e Programme Lead or IT Officer

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