EKHAYA LUXURY RESORT, a subsidiary of Ekhaya Group of Companies based in Mangochi, is seeking applications from suitably qualified and experienced individuals to fill the following vacant position.

MAINTENANCE SUPERVISOR

Job Purpose

To create a welcoming and professional front office environment where guests feel valued, ensuring exceptional service delivery that enhances guest satisfaction and encourages repeat business.

RESPONSIBILITIES

• Manage the maintenance of the resort covering all operational areas.
• Ensure maintenance duties are carried out promptly and efficiently in line with resort procedures and standards.
• Monitor and manage energy and water consumption, maintaining clear usage trackers and making recommendations for efficiency improvements.
• Carry out regular inspection and maintenance of plant, equipment, buildings, and grounds.
• Source competitive quotations and ensure availability of essential stocks and spare parts.
• Maintain strict control and accountability of all spare parts and tools within the resort.
• Implement a planned preventive maintenance programme and submit weekly reports to the General Manager.
• Prepare maintenance budgets and ensure effective monitoring and adherence to approved budgets.
• Liaise with external contractors, suppliers, and stakeholders to ensure smooth operational performance.
• Innovate and maintain high standards in gardens and grounds, ensuring daily monitoring of appearance and upkeep.
• Implement and oversee maintenance schedules and monitoring plans for all resort vehicles.
• Perform any other duties as assigned by the General Manager.

Qualifications & Work Experience

• Diploma or Degree or Class 1 in Electrical Engineering, Refrigeration Mechanics, or a related technical field.
• Minimum of three (3) years’ experience in a similar or related position, with hospitality industry experience considered an added advantage.

The Ideal Candidate Should:

• Be able to work under pressure with minimal supervision and demonstrate strong problem-solving ability.
• Possess good knowledge of estates management and landscaping, which will be an added advantage.
• Have excellent interpersonal and communication skills.
• Be highly organized, proactive, and results-oriented.
• Demonstrate strong technical competence and attention to detail in maintenance operations.

• Manage the maintenance of the resort covering all operational areas.
• Ensure maintenance duties are carried out promptly and efficiently in line with resort procedures and standards.
• Monitor and manage energy and water consumption, maintaining clear usage trackers and making recommendations for efficiency improvements.
• Carry out regular inspection and maintenance of plant, equipment, buildings, and grounds.
• Source competitive quotations and ensure availability of essential stocks and spare parts.
• Maintain strict control and accountability of all spare parts and tools within the resort.
• Implement a planned preventive maintenance programme and submit weekly reports to the General Manager.
• Prepare maintenance budgets and ensure effective monitoring and adherence to approved budgets.
• Liaise with external contractors, suppliers, and stakeholders to ensure smooth operational performance.
• Innovate and maintain high standards in gardens and grounds, ensuring daily monitoring of appearance and upkeep.
• Implement and oversee maintenance schedules and monitoring plans for all resort vehicles.
• Perform any other duties as assigned by the General Manager.

• Strong problem-solving ability
• Good knowledge of estates management and landscaping
• Excellent interpersonal and communication skills
• Highly organized, proactive, and results-oriented
• Strong technical competence and attention to detail

• Diploma or Degree or Class 1 in Electrical Engineering, Refrigeration Mechanics, or a related technical field.
• Minimum of three (3) years’ experience in a similar or related position, with hospitality industry experience considered an added advantage.