COMPANY BACKGROUND

CFAO Mobility Malawi Limited, a market leader in the Malawi Motor Industry is the exclusive distributor of Toyota, Ford, Suzuki, VW vehicles and HINO trucks. In addition, CFAO offers superior after-sales services through the provision of genuine parts and quality service.

CFAO Mobility Malawi Limited offers innovative, superior quality, durable and reliable products specifically meant for our environment and our customers’ needs. Through our Customer First Philosophy, we guarantee excellent after-sales service and value for money resulting in high re-sell value and exceptionally attractive total cost of ownership.

Applications are invited from suitably qualified and experienced candidates for the following position;

Motor Vehicle Technician (3 positions – Blantyre)

Required Qualifications & Experience

• Malawi School Certificate of Education (MSCE) or equivalent
• Advanced TEVET Certificate in Automobile Mechanics
• Diploma in Motor Vehicle Mechanics (an added advantage)
• Minimum of five (5) years’ experience in a busy motor vehicle workshop
• Ability to read and interpret repair manuals and wiring diagrams
• Proficiency in the use of diagnostic tools and equipment
• Strong communication and interpersonal skills
• Basic computer knowledge (mandatory)

Key Responsibilities

• Deliver quality service by effectively repairing and servicing customer vehicles according to service menus
• Conduct pre-delivery inspections on all new vehicles before handover
• Ensure “fix it right the first time” workmanship to minimize repeat jobs
• Accurately diagnose vehicle faults, identify required parts, and ensure proper fitment
• Take responsibility for personal performance by identifying training needs and participating in development programs
• Prepare and submit defect reports to Foremen in a timely and accurate manner
• Address customer complaints promptly to ensure maximum satisfaction
• Properly manage technical tools and equipment to prevent accidents and wastage
• Adhere to Toyota standards in handling customer vehicles and tools to avoid damages and losses
• Maintain a clean and organized work area at all times

• Deliver quality service by effectively repairing and servicing customer vehicles according to service menus
• Conduct pre-delivery inspections on all new vehicles before handover
• Ensure “fix it right the first time” workmanship to minimize repeat jobs
• Accurately diagnose vehicle faults, identify required parts, and ensure proper fitment
• Take responsibility for personal performance by identifying training needs and participating in development programs
• Prepare and submit defect reports to Foremen in a timely and accurate manner
• Address customer complaints promptly to ensure maximum satisfaction
• Properly manage technical tools and equipment to prevent accidents and wastage
• Adhere to Toyota standards in handling customer vehicles and tools to avoid damages and losses
• Maintain a clean and organized work area at all times

• Ability to read and interpret repair manuals and wiring diagrams
• Proficiency in the use of diagnostic tools and equipment
• Strong communication and interpersonal skills
• Basic computer knowledge

• Malawi School Certificate of Education (MSCE) or equivalent
• Advanced TEVET Certificate in Automobile Mechanics
• Diploma in Motor Vehicle Mechanics (an added advantage)