Malawi AIDS Counselling and Resource Organization (MACRO) is a locally registered non-governmental organization (NGO), established in 1995 to complement the Government of Malawi’s efforts in combating HIV and AIDS and addressing other health-related challenges.

MACRO’s vision is “A Malawi populace free of ill-health,” and its mission is “To transform the lives of Malawians through the provision of high-quality HIV and AIDS and other health-related services.”

With funding from the U.S. Centers for Disease Control and Prevention (CDC), MACRO is implementing the IMPACT Project, which aims to strengthen effective interventions to address unmet needs for HIV Testing Services (HTS) in CDC-supported districts, contributing to the attainment of the UNAIDS 95-95-95 targets.

About the Role:

The Pharmacy Technician will support the Clinic In-Charge in the effective management of pharmaceutical services, including dispensing medications, preparing prescriptions, maintaining accurate medication records, and managing pharmaceutical inventory to ensure the continuous availability of essential medicines and medical supplies. The role will contribute to the safe, accurate, and timely dispensing of medications in accordance with established clinical guidelines, pharmacy procedures, and national regulatory requirements.

The Pharmacy Technician will also provide appropriate medication-related information to clients, support stock monitoring and reporting, maintain proper storage conditions, and assist in preventing stock-outs, expiries, and wastage. The successful candidate will work closely with the clinical team to promote rational medicine use, maintain confidentiality, and ensure the delivery of high-quality, patient-centred pharmaceutical service.

Education Qualifications:

Diploma or equivalent; Pharmacy Technician certification preferred.

Knowledge and Skills:

• Previous experience in a pharmacy or healthcare setting is an advantage.
• Knowledge of pharmacy laws, regulations, and professional standards.
• Familiarity with medical terminology and pharmaceutical products.
• Valid registration with the Malawi Poisons Board
• Strong attention to detail and accuracy in medication dispensing.
• Excellent communication and customer service skills.
• Proficiency in pharmacy computer systems and software.
• Strong organizational and time management skills.
• Problem-solving abilities and adaptability.
• Commitment to patient safety, confidentiality, and ethical conduct.

Key Duties:

• Receive and review prescription orders for completeness and accuracy.
• Maintain medication inventory, monitor stock levels, and check expiration dates.
• Order and restock medications and supplies as per pharmacy procedures.
• Assist patients by providing information on medication usage, dosage, and potential side effects.
• Adhere to all pharmacy regulations, policies, and privacy protocols.
• Keep the pharmacy work area clean, organized, and safe.

• Receive and review prescription orders for completeness and accuracy.
• Maintain medication inventory, monitor stock levels, and check expiration dates.
• Order and restock medications and supplies as per pharmacy procedures.
• Assist patients by providing information on medication usage, dosage, and potential side effects.
• Adhere to all pharmacy regulations, policies, and privacy protocols.
• Keep the pharmacy work area clean, organized, and safe.

• Knowledge of pharmacy laws, regulations, and professional standards.
• Familiarity with medical terminology and pharmaceutical products.
• Strong attention to detail and accuracy in medication dispensing.
• Excellent communication and customer service skills.
• Proficiency in pharmacy computer systems and software.
• Strong organizational and time management skills.
• Problem-solving abilities and adaptability.
• Commitment to patient safety, confidentiality, and ethical conduct.

• Diploma or equivalent
• Pharmacy Technician certification preferred
• Previous experience in a pharmacy or healthcare setting is an advantage
• Valid registration with the Malawi Poisons Board