ORGANIZATIONAL PROFILE:

Partners in Health (PIH) is a non-profit organization based in Boston, Massachusetts, USA, whose mission is to provide a preferential option for the poor in health care. Through service delivery, training, advocacy and research, PH works globally to bring the benefits of modern science to those most in need and to serve as an antidote to despair. PIH has programs in Haiti, Peru, Mexico, Russia, Rwanda, Lesotho, Malawi, Sierra Leone, Liberia, Kazakhstan and Boston.

PIH began working in Malawi in 2007, where today we support the Ministry of Health (MOH). Abwenzi Pa Za Umoyo (APZU) has its headquarters in Neno District with operations across the country.

We therefore seek to recruit suitably qualified and experienced candidates for the following positions;

POSITION SUMMARY

The Program Officer will oversee the implementation of Non-Negotiables Phase 2 (NNP2) infrastructure investments across Neno District. The role ensures that all infrastructure and WASH (Water, Sanitation, and Hygiene) projects are delivered on time, within budget, and in compliance with PIH/APZU engineering standards and local regulations.

The Program Officer serves as the primary technical lead for WASH infrastructure, coordinating project planning, procurement, construction, and handover, while also supporting facility maintenance systems and long-term sustainability of infrastructure investments.

CORE RESPONSIBILITIES

• Leads end-to-end management of infrastructure projects from needs assessment through implementation to handover.
• Conducts facility needs assessments and develop detailed Scopes of Work (SOWs) in collaboration with MoH and clinical teams.
• Develops implementation plans including timelines, budgets, and risk mitigation strategies.
• Coordinates engineering, procurement, and construction processes, including contractor selection and supervision.
• Supervises construction, rehabilitation, and installation of WASH infrastructure.
• Monitors project progress, expenditures, and performance against KPls and implement corrective actions where needed.
• Manages project handovers including inspections, documentation, and archiving of as-built drawings and manuals.
• Serves as the technical expert for WASH systems including water supply, sanitation, and hygiene infrastructure.

OTHER STRATEGIC RESPONSIBILITIES

Facility Maintenance & Operations Support

• Integrates completed infrastructure assets into maintenance systems (CMMS).
• Develops and support preventative maintenance plans for WASH systems.
• Provides technical input into maintenance budgets and minor civil works planning.
• Monitors contractor performance and ensure adherence to service agreements Maintains accurate maintenance data and generate reports for performance tracking.
• Manages spare parts inventory to prevent service disruptions.

Stakeholder Engagement & Partnerships

• Serves as the technical liaison with Ministry of Health, Ministry of Water, and district authorities.
• Collaborates with clinical, IPC, and environmental health teams to ensure infrastructure supports quality care.
• Represents the organization in coordination meetings, technical working groups, and community forums.

EXPECTED COMPETENCIES, ATTRIBUTES, AND BEHAVIORS

Core Competencies

• Strong ability to manage infrastructure projects across all phases.
• Knowledge of WASH systems, construction standards, and facility infrastructure.
• Ability to use CMMS and other systems for tracking assets and performance.
• Strong analytical and problem-solving skills.
• Ability to work effectively with government and multidisciplinary teams.

Behavioral Attributes

• Works effectively across teams and disciplines
• Ensures accuracy in planning, execution, and reporting.
• Maintains high professional and ethical standards.
• Able to work in rural and resource-limited settings.

Leadership Competencies

• Ensures projects are completed on time, within budget, and to quality standards.
• Clearly communicates technical information and project updates.

QUALIFICATIONS & EXPERIENCE

• Bachelor’s Degree in Civil Engineering, Architecture, Construction Management, Hydrogeology, Facilities Management, or related field.
• Minimum of 5 years’ experience managing infrastructure or construction projects.
• Proven experience in WASH infrastructure and working in resource-limited settings.
• Experience supervising technical teams and contractors.
• Familiarity with maintenance systems (CMMS) and project management tools.
• Strong analytical, communication, and organizational skills.
• Proficiency in Microsoft Office and ability to learn new systems quickly.

BENEFITS AND REMUNERATION

An attractive remuneration package will be offered to the successful candidates commensurate with experience and qualifications.

The ideal candidate must be willing to be based in a rural district and travel regularly to facilities and communities.

• Leads end-to-end management of infrastructure projects from needs assessment through implementation to handover.
• Conducts facility needs assessments and develop detailed Scopes of Work (SOWs) in collaboration with MoH and clinical teams.
• Develops implementation plans including timelines, budgets, and risk mitigation strategies.
• Coordinates engineering, procurement, and construction processes, including contractor selection and supervision.
• Supervises construction, rehabilitation, and installation of WASH infrastructure.
• Monitors project progress, expenditures, and performance against KPls and implement corrective actions where needed.
• Manages project handovers including inspections, documentation, and archiving of as-built drawings and manuals.
• Serves as the technical expert for WASH systems including water supply, sanitation, and hygiene infrastructure.
• Integrates completed infrastructure assets into maintenance systems (CMMS).
• Develops and support preventative maintenance plans for WASH systems.
• Provides technical input into maintenance budgets and minor civil works planning.
• Monitors contractor performance and ensure adherence to service agreements Maintains accurate maintenance data and generate reports for performance tracking.
• Manages spare parts inventory to prevent service disruptions.
• Serves as the technical liaison with Ministry of Health, Ministry of Water, and district authorities.
• Collaborates with clinical, IPC, and environmental health teams to ensure infrastructure supports quality care.
• Represents the organization in coordination meetings, technical working groups, and community forums.

• Strong ability to manage infrastructure projects across all phases.
• Knowledge of WASH systems, construction standards, and facility infrastructure.
• Ability to use CMMS and other systems for tracking assets and performance.
• Strong analytical and problem-solving skills.
• Ability to work effectively with government and multidisciplinary teams.
• Works effectively across teams and disciplines
• Ensures accuracy in planning, execution, and reporting.
• Maintains high professional and ethical standards.
• Able to work in rural and resource-limited settings.
• Ensures projects are completed on time, within budget, and to quality standards.
• Clearly communicates technical information and project updates.
• Strong analytical, communication, and organizational skills.
• Proficiency in Microsoft Office and ability to learn new systems quickly.

• Bachelor’s Degree in Civil Engineering, Architecture, Construction Management, Hydrogeology, Facilities Management, or related field.
• Minimum of 5 years’ experience managing infrastructure or construction projects.
• Proven experience in WASH infrastructure and working in resource-limited settings.
• Experience supervising technical teams and contractors.
• Familiarity with maintenance systems (CMMS) and project management tools.