Receptionist
2026-09-11T09:45:29+00:00
SUNBIRD TOURISM PLC
https://www.greatmalawijobs.com/jsjobsdata/data/employer/comp_4399/logo/SUNBIRD.png
https://www.sunbirdmalawi.com/
FULL_TIME
Lilongwe
Lilongwe
10101
Malawi
Hospitality, and Tourism
Customer Service, Restaurant & Hospitality, Entertainment & Travel, Admin & Office
2026-09-18T17:00:00+00:00
8
Sunbird Tourism plc, Malawi’s leading hotel group, invites applications from suitably qualified and motivated individuals who are passionate about advancing their careers to fill the vacant positions tenable at various Sunbird Hotels and Resorts.
RECEPTIONIST
Duties and Responsibilities
- Check departures, arrivals, late checkouts and Very Important People report.
- Check mode of payment for every guest on departure for proper documentation and follow ups.
- Check overalls list to anticipate guest needs and ensure they are worked on before guest arrival.
- Prepare for group arrivals by preprinting registration cards and arranging a special checking in table.
- Handle guest complaints.
- Attend to guests timely.
Knowledge, skills, competences and attributes desired:
- Certificate in Front Office Operations from any institution recognized by NCHE.
- A full Malawi School Certificate of Education.
- Two (2) years’ experience in a similar position.
- Customer service skills.
- Thorough and pay attention to detail.
- Patience and ability to remain calm in stressful situations.
- Excellent communication and problem-solving skills.
- Positive attitude is a MUST.
Sunbird Tourism plc is an equal opportunity employer and female candidates are strongly encouraged to apply. Only shortlisted candidates will be contacted.
- Check departures, arrivals, late checkouts and Very Important People report.
- Check mode of payment for every guest on departure for proper documentation and follow ups.
- Check overalls list to anticipate guest needs and ensure they are worked on before guest arrival.
- Prepare for group arrivals by preprinting registration cards and arranging a special checking in table.
- Handle guest complaints.
- Attend to guests timely.
- Customer service skills.
- Thorough and pay attention to detail.
- Patience and ability to remain calm in stressful situations.
- Excellent communication and problem-solving skills.
- Positive attitude is a MUST.
- Certificate in Front Office Operations from any institution recognized by NCHE.
- A full Malawi School Certificate of Education.
JOB-6aa3cdb9b1743
Vacancy title:
Receptionist
[Type: FULL_TIME, Industry: Hospitality, and Tourism, Category: Customer Service, Restaurant & Hospitality, Entertainment & Travel, Admin & Office]
Jobs at:
SUNBIRD TOURISM PLC
Deadline of this Job:
Friday, September 18 2026
Duty Station:
Lilongwe | Lilongwe
Summary
Date Posted: Friday, September 11 2026, Base Salary: Not Disclosed
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JOB DETAILS:
Sunbird Tourism plc, Malawi’s leading hotel group, invites applications from suitably qualified and motivated individuals who are passionate about advancing their careers to fill the vacant positions tenable at various Sunbird Hotels and Resorts.
RECEPTIONIST
Duties and Responsibilities
- Check departures, arrivals, late checkouts and Very Important People report.
- Check mode of payment for every guest on departure for proper documentation and follow ups.
- Check overalls list to anticipate guest needs and ensure they are worked on before guest arrival.
- Prepare for group arrivals by preprinting registration cards and arranging a special checking in table.
- Handle guest complaints.
- Attend to guests timely.
Knowledge, skills, competences and attributes desired:
- Certificate in Front Office Operations from any institution recognized by NCHE.
- A full Malawi School Certificate of Education.
- Two (2) years’ experience in a similar position.
- Customer service skills.
- Thorough and pay attention to detail.
- Patience and ability to remain calm in stressful situations.
- Excellent communication and problem-solving skills.
- Positive attitude is a MUST.
Sunbird Tourism plc is an equal opportunity employer and female candidates are strongly encouraged to apply. Only shortlisted candidates will be contacted.
Work Hours: 8
Experience in Months: 12
Level of Education: professional certificate
Job application procedure
Interested in applying for this job? Click here to submit your application now.
Those interested should send their complete application letters with Curriculum Vitae and three traceable referees to:
Head of Corporate Services
Sunbird Tourism Plc
P.O. Box 376
BLANTYRE
Closing Date: 18 September 2026
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