Vacancy title:
Receptionist

[Type: FULL_TIME, Industry: Healthcare, Category: Admin & Office, Healthcare, Customer Service]

Jobs at:
Vitality Private Clinic Ltd

Deadline of this Job:
Thursday, January 8 2026

Duty Station:
Lilongwe | Lilongwe

Summary
Date Posted: Monday, January 5 2026, Base Salary: Not Disclosed

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JOB DETAILS:

Vitality Private Clinic Ltd

Location: Airwing, Lilongwe

Type: 24/7 General Medical Care Facility

Receptionist

Job Title: Receptionist

Department: Administration

Reports To: HR Clerk / Clinic Manager

Job Summary:

Serves as the first point of contact for patients and visitors, managing front desk operations, appointments, registrations, and inquiries in a professional and welcoming manner.

Key Responsibilities:

• Greet patients and visitors, register new patients, and update patient records.
• Schedule appointments and manage the clinic’s appointment diary.
• Answer phone calls, respond to emails, and direct queries to appropriate departments.
• Handle patient check-ins and check-outs, and process payments.
• Maintain confidentiality of patient information in line with data protection policies.
• Prepare daily reports on patient attendance and front desk activities.
• Manage clinic correspondence and filing systems.

Qualifications & Experience:

• Diploma in Business Administration, Secretarial Studies, or related field.
• At least 1 year of experience in a receptionist or front desk role, preferably in healthcare.
• Proficiency in MS Office and basic computer skills.
• Excellent communication and interpersonal skills.
• Professional, courteous, and able to handle sensitive situations with empathy.

Work Hours: 8

Experience in Months: 12

Level of Education: associate degree

Job application procedure
Interested in applying for this job? Click here to submit your application now.

Interested candidates should submit electronically their application letter, detailed CV, copies of academic and professional certificates, and names of three traceable referees 

PS: Only shortlisted applicants will be contacted for an interview following the document screening stage.

Deadline for Application is 08 / 01 / 2026

For more info call:

+265 984 20 45 09 / +265 892 48 23 51

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