About the Role

Esperanza Printworks is seeking a motivated and energetic Sales and Front Desk Intern to support daily customer service and sales operations. This role is ideal for a recent graduate looking to gain practical experience in a fast-paced print and service environment.

Minimum Qualification

Applicants should have recently completed a Certificate or Diploma in one of the following or related fields from a recognised institution of higher learning:

• Sales & Marketing, ICT, Office Administration, Business Administration

Key Responsibilities

• Welcoming and attending to customers professionally at the front desk
• Handling customer inquiries via phone, email, and in person
• Supporting sales activities and customer orders
• Assisting in preparing quotations, invoices, and receipts
• Maintaining customer records and basic filing systems
• Coordinating with production/printing staff to ensure timely service delivery
• Supporting general office and administrative tasks as assigned

Required Skills and Competencies

• Good communication and interpersonal skills
• Basic computer skills (MS Word, Excel and email use)
• Customer service orientation
• Ability to handle multiple tasks and work under minimal supervision
• Attention to detail and accuracy in handling documents
• Professional attitude and willingness to learn
• Basic sales and negotiation skills (an advantage)

Personal Attributes

• Honest and reliable
• Presentable and well-organized
• Team player with a positive attitude
• Self-motivated and proactive

• Welcoming and attending to customers professionally at the front desk
• Handling customer inquiries via phone, email, and in person
• Supporting sales activities and customer orders
• Assisting in preparing quotations, invoices, and receipts
• Maintaining customer records and basic filing systems
• Coordinating with production/printing staff to ensure timely service delivery
• Supporting general office and administrative tasks as assigned

• Good communication and interpersonal skills
• Basic computer skills (MS Word, Excel and email use)
• Customer service orientation
• Ability to handle multiple tasks and work under minimal supervision
• Attention to detail and accuracy in handling documents
• Professional attitude and willingness to learn
• Basic sales and negotiation skills (an advantage)

• Certificate or Diploma in Sales & Marketing, ICT, Office Administration, Business Administration or related fields from a recognised institution of higher learning