COMPANY DESCRIPTION

Capital FM is a dynamic and forward-thinking radio station, committed to delivering high-quality products and an exceptional radio experience for its listeners. Based in Blantyre and Lilongwe, the company thrives on developing top talent and empowering employees to grow in their careers in the industry.

ABOUT THE JOB

Our team is looking for ambitious, energetic and results-driven professionals to join our dynamic commercial team.

This is a full-time, on-site role for a Sales Executive located in Blantyre or Lilongwe.

The Sales & Marketing Executive will identify potential customers, establish and maintain client relationships and achieve sales targets. Responsibilities include providing in-depth knowledge of products and services, negotiating contracts and collaborating with team members to drive business growth. The role demands outstanding communication skills, customer-focused service and proactive engagement to enhance client satisfaction.

QUALIFICATIONS

• Sales and negotiation skills with experience in achieving and exceeding sales targets
• Strong interpersonal and customer service skills, with an ability to build and maintain client relationships
• Product knowledge and an ability to explain technical details to a non-technical audience
• Time management and organisational abilities, to handle multiple clients and responsibilities effectively
• Basic understanding of marketing principles and market research to identify potential customers
• Diploma/Bachelor’s degree in Business, Marketing or a related field
• Digital marketing knowledge is an advantage but not mandatory
• Proficiency in using CRM software and related tools is a plus

• Identify potential customers
• Establish and maintain client relationships
• Achieve sales targets
• Provide in-depth knowledge of products and services
• Negotiate contracts
• Collaborate with team members to drive business growth
• Enhance client satisfaction through outstanding communication skills, customer-focused service and proactive engagement

• Sales and negotiation skills
• Interpersonal skills
• Customer service skills
• Product knowledge
• Time management
• Organizational abilities
• Basic understanding of marketing principles
• Market research
• Digital marketing knowledge (advantage)
• Proficiency in using CRM software and related tools (plus)

• Experience in achieving and exceeding sales targets
• Ability to build and maintain client relationships
• Ability to explain technical details to a non-technical audience
• Ability to handle multiple clients and responsibilities effectively
• Diploma/Bachelor’s degree in Business, Marketing or a related field