Vacancy title:
Sales and Ticketing Agent

[Type: FULL_TIME, Industry: Transportation, Distribution, and Logistics, Category: Sales & Retail, Transportation & Logistics, Entertainment & Travel, Customer Service]

Jobs at:
Lilongwe Handling Company Limited (LIHACO)

Deadline of this Job:
Friday, June 5 2026

Duty Station:
Lilongwe | Lilongwe

Summary
Date Posted: Thursday, May 28 2026, Base Salary: Not Disclosed

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Learn more about Lilongwe Handling Company Limited (LIHACO)
Lilongwe Handling Company Limited (LIHACO) jobs in Malawi

JOB DETAILS:

Background

Lilongwe Handling Company Limited (LIHACO) is a wholly Malawi Government owned commercial entity established in 2000. The core business of the company is to provide passenger, ramp and cargo handling services to national and international airlines, travel & tour and lounge services to passengers traveling in and out of Malawi Airports. The Company is inviting applications from suitably qualified candidates to fill the vacant position at the Travel Bureau, City Centre, Lilongwe.

Post

Sales and Ticketing Agent (LH 8)

Main Responsibilities

• Handle airline reservations, bookings, ticket issuance other travel documents.
• Provide professional travel advise to clients on routes, fares, schedules and travel requirements
• assist customers with itinerary planning, rebooking and ticket changes
• Promote and sell travel related products and services to achieve sales targets
• Contact booked clients and advising on flight changes.
• Preparing Sales Reports on daily basis.
• Deposit sales funds in authorized banks.
• Respond to customer inquiries and complaints professionally and timely
• Coordinate with airlines and other services providers to ensure smooth travel arrangements

Educational Qualification

Minimum: IATA Diploma or Diploma in Travel and Tourism management.

Experience

Minimum of 2 years’ experience in the Travel and Tourism Industry .

Abilities and Skills

• Excellent communication and interpersonal skills
• Customer Oriented
• Good sales and negotiation skills
• Ability to work under pressure and meet deadlines
• High level of integrity, professionalism and attention to detail

Work Hours: 8

Experience in Months: 24

Level of Education: associate degree

Job application procedure

Applicants who meet the above requirements should submit an application letter, a detailed up to date Curriculum Vitae (CVs) specifying qualifications, experience, copies of certificates, contact details and three traceable referees in a sealed envelope to:

The Chief Executive Officer

Lilongwe Handling Company

P.O. Box 89

LILONGWE

The closing date for receipt of applications is Friday 5th June 2026.Only shortlisted applicants will be acknowledged and invited for interviews.

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