Background

Telekom Networks Malawi Plc (TNM) is looking for a suitably qualified person to join our team as a SENIOR MANAGER COMMERCIAL SALES.

TNM is the pioneer mobile network in Malawi and is committed to digitally empowering every Malawian. At TNM, our people are at the heart of everything we do. We are dedicated to cultivating a productive, innovative, and engaged workforce, fostering an environment where talent thrives, and potential is realized.

MAJOR TASKS AND RESPONSIBILITIES

• Identifies and formulates regional sales strategies based the overall business strategy.
• Drives quality gross additions: GSM, DATA/HBB, MPAMBA and any other subscriber KPIs assigned.
• Manages churn, revenue growth, minutes of use and Mpamba transactions in the region per cluster.
• Drives primary sales and availability of Mpamba E-value in every cluster by:
• Implementing distribution targets per site and per cluster.
• Implementing the audit and review of channel partners & distributors to ensure they have a healthy Return on Investment.
• Identifying and formulating regional strategies to drive distribution infrastructure expansion, which includes branches and Kiosks.
• Continuously motivating the front-line employees through leadership by examples and drive for results.
• Conducts market or trade audits to identify and correct gaps in the trade.
• Drives market visibility through trade marketing activities.
• Identifies and develops business cases for new coverage areas, conducts site or market dimensioning to determine infrastructure requirements and conducts quality checks after site commissioning
• Prepares and submits relevant Regional Operations reports and provides input to the Sales and Distribution BOD pack.

EDUCATIONAL AND PROFESSIONAL REQUIREMENTS

• Degree in Business Management/Marketing/Business Administration/Commerce or any related qualification.
• Master of Business Administration is an added advantage.
• 10+ years of varied experience in Sales & Marketing with at least 2 years at middle management level handling independent businesses.
• Relevant experience in telecom industry.
• Competent in Microsoft Excel and PowerPoint.
• Excellent communication, interpersonal, problem-solving and entrepreneurial skills.
• Sound understanding of sales systems and process.
• Creative self-starter with sound consumer knowledge

• Identifies and formulates regional sales strategies based the overall business strategy.
• Drives quality gross additions: GSM, DATA/HBB, MPAMBA and any other subscriber KPIs assigned.
• Manages churn, revenue growth, minutes of use and Mpamba transactions in the region per cluster.
• Drives primary sales and availability of Mpamba E-value in every cluster by:
• Implementing distribution targets per site and per cluster.
• Implementing the audit and review of channel partners & distributors to ensure they have a healthy Return on Investment.
• Identifying and formulating regional strategies to drive distribution infrastructure expansion, which includes branches and Kiosks.
• Continuously motivating the front-line employees through leadership by examples and drive for results.
• Conducts market or trade audits to identify and correct gaps in the trade.
• Drives market visibility through trade marketing activities.
• Identifies and develops business cases for new coverage areas, conducts site or market dimensioning to determine infrastructure requirements and conducts quality checks after site commissioning
• Prepares and submits relevant Regional Operations reports and provides input to the Sales and Distribution BOD pack.

• Microsoft Excel
• Microsoft PowerPoint
• Communication skills
• Interpersonal skills
• Problem-solving skills
• Entrepreneurial skills
• Sales systems and process understanding
• Consumer knowledge

• Degree in Business Management/Marketing/Business Administration/Commerce or any related qualification.
• Master of Business Administration is an added advantage.
• 10+ years of varied experience in Sales & Marketing with at least 2 years at middle management level handling independent businesses.
• Relevant experience in telecom industry.