Vacancy title:
Service Advisor

[Type: FULL_TIME, Industry: Transportation, Distribution, and Logistics, Category: Customer Service, Sales & Retail, Transportation & Logistics, Business Operations, Installation, Maintenance & Repair]

Jobs at:
CFAO Mobility Malawi Limited

Deadline of this Job:
Saturday, September 26 2026

Duty Station:
Blantyre | Lilongwe

Summary
Date Posted: Friday, September 25 2026, Base Salary: Not Disclosed

Similar Jobs in Malawi
Learn more about CFAO Mobility Malawi Limited
CFAO Mobility Malawi Limited jobs in Malawi

JOB DETAILS:

Background

CFAO Mobility Malawi Limited, a market leader in the Malawi Motor Industry is the exclusive distributor of Toyota, Ford, Suzuki and HINO trucks. In addition, CFAO offers superior after-sales services through the provision of genuine parts and quality service.

CFAO Mobility Malawi Limited offers innovative, superior quality, durable and reliable products specifically meant for our environment and our customers’ needs. Through our Customer First Philosophy, we guarantee excellent after-sales service and value for money resulting in high re-sell value and exceptionally attractive total cost of ownership.

Responsibilities

• Welcome customers and guide them through the service process
• Collaborate with Job Dispatchers/Workshop Controller for job workflow and scheduling for optimal efficiency
• Provide detailed information to customers on our products; parts, and services
• Manage appointments, vehicle drop-offs, and pick-ups
• Advise customers on warranties, cost-saving options, and repair benefits
• Keep customers updated on the status of their service.

Qualifications and Experience

• Excellent negotiation skills
• Proficiency in MS Office
• Excellent customer service, interpersonal, and communication skills
• Strong organizational, decision-making, and problem-solving abilities
• Ability to work under pressure and manage multiple tasks
• Technical understanding of vehicles systems and maintenance procedures will be an added advantage.
• Diploma in Business Administration, Accounting, Marketing, Auto Mobile Engineering or any related field
• Minimum 3 years’ experience in a related role – those from the Automobile Industry will have an added advantage.
• Valid Driver’s License

Work Hours: 8

Experience in Months: 12

Level of Education: associate degree

Job application procedure
Interested in applying for this job? Click here to submit your application now.

If you meet the above, we encourage you to submit your application together with detailed Curriculum Vitae to;

Human Resource Manager
CFAO Mobility Malawi Limited
P.O Box 430
BLANTYRE

The closing date for receiving applications is Saturday 26th September 2026.

Only shortlisted candidates will be acknowledged.

All Jobs | QUICK ALERT SUBSCRIPTION