Background

SoCha is is recruiting for a Team Leader to lead both evaluations as the principal evaluator. SoCha will include the successful candidate as a Key Personnel position in its technical proposal.

SoCha LLC is seeking a Social Development Expert to contribute to the design and implementation of a beneficiary satisfaction survey focused on digital payments under the Social Support for Resilient Livelihoods Project (SSRLP). The role will ensure that the survey meaningfully captures experiences of diverse beneficiary groups, with particular attention to gender, disability, vulnerability, and inclusion.

The Social Development Expert will help shape qualitative inquiry, interpret findings through a social inclusion lens, and translate evidence into practical recommendations. The position is contingent on contract award and approval.

Project:

Beneficiary Satisfaction Survey on Digital Payments

Key Responsibilities

• Integrate gender, disability, and vulnerability considerations into survey tools and methodology.
• Lead design and implementation of qualitative components (e.g., FGDs, key informant interviews).
• Identify barriers faced by elderly beneficiaries, people with disabilities, and female-headed households.
• Support enumerator training on ethical engagement and sensitive interviewing.
• Contribute to analysis and reporting, ensuring findings reflect lived beneficiary experiences.
• Advise on practical program implications related to inclusion and accessibility.

Qualifications and Experience:

• Master’s degree in sociology, anthropology, development studies, or a related field.
• At least 5 years of experience in social inclusion, community engagement, or qualitative research.
• Demonstrated familiarity with social protection or cash/digital payment programs.
• Experience designing tools that capture qualitative beneficiary feedback.
• Strong ability to transform qualitative insights into actionable recommendations.
• Experience in Malawi required.

Location

Malawi (with field travel across selected central and northern districts)

Duration

10-12 weeks

• Integrate gender, disability, and vulnerability considerations into survey tools and methodology.
• Lead design and implementation of qualitative components (e.g., FGDs, key informant interviews).
• Identify barriers faced by elderly beneficiaries, people with disabilities, and female-headed households.
• Support enumerator training on ethical engagement and sensitive interviewing.
• Contribute to analysis and reporting, ensuring findings reflect lived beneficiary experiences.
• Advise on practical program implications related to inclusion and accessibility.

• Qualitative research
• Social inclusion
• Community engagement
• Survey design
• Data analysis
• Report writing
• Gender and disability inclusion
• Social protection programs
• Digital payment programs

• Master’s degree in sociology, anthropology, development studies, or a related field.
• At least 5 years of experience in social inclusion, community engagement, or qualitative research.
• Demonstrated familiarity with social protection or cash/digital payment programs.
• Experience designing tools that capture qualitative beneficiary feedback.
• Strong ability to transform qualitative insights into actionable recommendations.
• Experience in Malawi required.