Technical Sales Specialist
2026-06-08T15:13:50+00:00
Edgetech
https://www.greatmalawijobs.com/jsjobsdata/data/employer/comp_5187/logo/Edgetech.png
https://edgetechnology.net/
FULL_TIME
Lilongwe
Lilongwe
10101
Malawi
Information Technology
Sales & Retail, Computer & IT, Business Operations
2026-06-17T17:00:00+00:00
8
Edgetech is a full-house IT company that is focused on providing IT products, IT services and custom software solutions. Our mission is to build on our technologies and competencies, creating value for our customers. We achieve this by focusing on the intersection of our client’s emerging needs and the acceleration of business and technological change.
The Technical Sales Specialist plays a vital role in driving sales growth by providing technical expertise and support to customers. This role is responsible for understanding customer requirements, demonstrating the value of Edgetech’s solutions—from managed IT services to custom software—and building strong, long-term client relationships.
Key Responsibilities
1. Sales & Business Development
- Identify and target potential customers in the designated market segment (SMEs, enterprises, public sector).
- Generate new leads and build a strong sales pipeline.
- Understand customer needs and provide appropriate technical solutions (cloud, cybersecurity, software, IT consultancy).
- Conduct product demonstrations and presentations to showcase Edgetech’s offerings.
- Collaborate with the sales team to develop and implement effective sales strategies.
- Attend industry events, conferences, and exhibitions to promote Edgetech’s products and services.
2. Technical Expertise
- Possess a deep understanding of Edgetech’s IT services, cloud platforms, cybersecurity solutions, and custom software.
- Stay updated on industry trends, emerging technologies, and competitors’ offerings.
- Provide technical support to customers, addressing their inquiries, concerns, and technical requirements.
- Collaborate with the product development team to provide customer feedback and contribute to service enhancements.
- Conduct training sessions for customers to ensure optimal product usage and customer satisfaction.
3. Relationship Management
- Build and maintain strong relationships with new and existing customers.
- Understand customers’ business goals and align Edgetech’s solutions accordingly.
- Provide exceptional customer service and ensure timely resolution of customer issues.
- Regularly follow up with customers to nurture relationships and identify upselling or cross-selling opportunities.
- Collaborate with the customer success team to ensure customer satisfaction and retention.
4. Sales Reporting & Analysis
- Maintain accurate records of sales activities, customer interactions, and opportunities in the CRM system.
- Prepare sales reports, forecasts, and performance analysis for management review.
- Identify trends, patterns, and potential areas for improvement in the sales process.
Education
Advanced Diploma or Bachelor’s degree in Computer Science, Engineering, Computing, Information Technology, or a related field.
Experience
Minimum 2–4 years of experience in technical sales, preferably within the IT services or software industry.
Proven track record of achieving sales targets and driving revenue growth.
Skills & Attributes
- Excellent communication and presentation skills.
- Strong technical acumen – ability to understand complex IT products and services (cloud, cybersecurity, software development).
- Exceptional interpersonal and relationship-building skills.
- Self-motivated with a proactive approach to sales.
- Strong negotiation and closing skills.
- Ability to work effectively in a team and cross-functional environment.
- Proficient in using CRM systems and sales productivity tools.
* Identify and target potential customers in the designated market segment (SMEs, enterprises, public sector). * Generate new leads and build a strong sales pipeline. * Understand customer needs and provide appropriate technical solutions (cloud, cybersecurity, software, IT consultancy). * Conduct product demonstrations and presentations to showcase Edgetech’s offerings. * Collaborate with the sales team to develop and implement effective sales strategies. * Attend industry events, conferences, and exhibitions to promote Edgetech’s products and services. * Possess a deep understanding of Edgetech’s IT services, cloud platforms, cybersecurity solutions, and custom software. * Stay updated on industry trends, emerging technologies, and competitors’ offerings. * Provide technical support to customers, addressing their inquiries, concerns, and technical requirements. * Collaborate with the product development team to provide customer feedback and contribute to service enhancements. * Conduct training sessions for customers to ensure optimal product usage and customer satisfaction. * Build and maintain strong relationships with new and existing customers. * Understand customers’ business goals and align Edgetech’s solutions accordingly. * Provide exceptional customer service and ensure timely resolution of customer issues. * Regularly follow up with customers to nurture relationships and identify upselling or cross-selling opportunities. * Collaborate with the customer success team to ensure customer satisfaction and retention. * Maintain accurate records of sales activities, customer interactions, and opportunities in the CRM system. * Prepare sales reports, forecasts, and performance analysis for management review. * Identify trends, patterns, and potential areas for improvement in the sales process.
* Excellent communication and presentation skills. * Strong technical acumen – ability to understand complex IT products and services (cloud, cybersecurity, software development). * Exceptional interpersonal and relationship-building skills. * Self-motivated with a proactive approach to sales. * Strong negotiation and closing skills. * Ability to work effectively in a team and cross-functional environment. * Proficient in using CRM systems and sales productivity tools.
* Advanced Diploma or Bachelor’s degree in Computer Science, Engineering, Computing, Information Technology, or a related field. * Minimum 2–4 years of experience in technical sales, preferably within the IT services or software industry. * Proven track record of achieving sales targets and driving revenue growth.
JOB-6a26dc2eea424
Vacancy title:
Technical Sales Specialist
[Type: FULL_TIME, Industry: Information Technology, Category: Sales & Retail, Computer & IT, Business Operations]
Jobs at:
Edgetech
Deadline of this Job:
Wednesday, June 17 2026
Duty Station:
Lilongwe | Lilongwe
Summary
Date Posted: Monday, June 8 2026, Base Salary: Not Disclosed
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JOB DETAILS:
Edgetech is a full-house IT company that is focused on providing IT products, IT services and custom software solutions. Our mission is to build on our technologies and competencies, creating value for our customers. We achieve this by focusing on the intersection of our client’s emerging needs and the acceleration of business and technological change.
The Technical Sales Specialist plays a vital role in driving sales growth by providing technical expertise and support to customers. This role is responsible for understanding customer requirements, demonstrating the value of Edgetech’s solutions—from managed IT services to custom software—and building strong, long-term client relationships.
Key Responsibilities
1. Sales & Business Development
- Identify and target potential customers in the designated market segment (SMEs, enterprises, public sector).
- Generate new leads and build a strong sales pipeline.
- Understand customer needs and provide appropriate technical solutions (cloud, cybersecurity, software, IT consultancy).
- Conduct product demonstrations and presentations to showcase Edgetech’s offerings.
- Collaborate with the sales team to develop and implement effective sales strategies.
- Attend industry events, conferences, and exhibitions to promote Edgetech’s products and services.
2. Technical Expertise
- Possess a deep understanding of Edgetech’s IT services, cloud platforms, cybersecurity solutions, and custom software.
- Stay updated on industry trends, emerging technologies, and competitors’ offerings.
- Provide technical support to customers, addressing their inquiries, concerns, and technical requirements.
- Collaborate with the product development team to provide customer feedback and contribute to service enhancements.
- Conduct training sessions for customers to ensure optimal product usage and customer satisfaction.
3. Relationship Management
- Build and maintain strong relationships with new and existing customers.
- Understand customers’ business goals and align Edgetech’s solutions accordingly.
- Provide exceptional customer service and ensure timely resolution of customer issues.
- Regularly follow up with customers to nurture relationships and identify upselling or cross-selling opportunities.
- Collaborate with the customer success team to ensure customer satisfaction and retention.
4. Sales Reporting & Analysis
- Maintain accurate records of sales activities, customer interactions, and opportunities in the CRM system.
- Prepare sales reports, forecasts, and performance analysis for management review.
- Identify trends, patterns, and potential areas for improvement in the sales process.
Education
Advanced Diploma or Bachelor’s degree in Computer Science, Engineering, Computing, Information Technology, or a related field.
Experience
Minimum 2–4 years of experience in technical sales, preferably within the IT services or software industry.
Proven track record of achieving sales targets and driving revenue growth.
Skills & Attributes
- Excellent communication and presentation skills.
- Strong technical acumen – ability to understand complex IT products and services (cloud, cybersecurity, software development).
- Exceptional interpersonal and relationship-building skills.
- Self-motivated with a proactive approach to sales.
- Strong negotiation and closing skills.
- Ability to work effectively in a team and cross-functional environment.
- Proficient in using CRM systems and sales productivity tools.
Work Hours: 8
Experience in Months: 24
Level of Education: associate degree
Job application procedure
Interested in applying for this job? Click here to submit your application now.
Interested candidates should send their application letters, including contact details, together with detailed Curriculum Vitae with at least three traceable referees
Send your application letter and CV
Applications close on: 17th June 2026
Only short-listed candidates will be acknowledged. Physical application submissions will not be accepted.
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