OVERVIEW

EASY MART is a growing business situated in Blantyre, currently the business is looking for a Till Operator.

Day-to-day tasks for the operator mainly will involve assisting customers at the till, but they are also expected to help out in other areas of the store when required.

Daily tasks may include:

• Scanning items and explaining prices to customers
• Removing security tags and wrapping other items
• Taking a tally of the till, when required during a shift and producing transaction reports
• Performing basic Maths functions to collect payments and give change
• Collect payments and bag purchases for customers
• Asking customers about their shopping experience for exceptional customer service
• Using specific till technology such as registers, scanners, scales and credit/debit card terminals
• Balancing the till at the end of the day and maintaining an accurate cash drawer
• Handling exchanges and refunds in a quick, efficient manner
• Checking stock and refilling shelves
• Keeping the checkout area, clean and orderly.

Qualification and experience

• A minimum of Malawi School Certificate of Education
• Over 1 Year experience working in a similar position

Knowledge, Skills, Ability

The following are important

• Demonstrated success in marketing
• A good understanding of the business development skills
• Excellent verbal/written communications and presentation skills and good analytical skills
• Experience and Knowledge of Development work related issues in Malawi.
• Competent in use of MS Word, Excel.

• Scanning items and explaining prices to customers
• Removing security tags and wrapping other items
• Taking a tally of the till, when required during a shift and producing transaction reports
• Performing basic Maths functions to collect payments and give change
• Collect payments and bag purchases for customers
• Asking customers about their shopping experience for exceptional customer service
• Using specific till technology such as registers, scanners, scales and credit/debit card terminals
• Balancing the till at the end of the day and maintaining an accurate cash drawer
• Handling exchanges and refunds in a quick, efficient manner
• Checking stock and refilling shelves
• Keeping the checkout area, clean and orderly.

• Demonstrated success in marketing
• A good understanding of the business development skills
• Excellent verbal/written communications and presentation skills and good analytical skills
• Experience and Knowledge of Development work related issues in Malawi.
• Competent in use of MS Word, Excel.

• A minimum of Malawi School Certificate of Education