To serve as the face of the organization, managing the front desk and handling daily administrative tasks.

Department

Finance and Administration

Grade

CS1

Location

Lilongwe

Closing Date

11 August 2026

Openings

1 position

Purpose

Expected Deliverables

Responsibilities

Qualifications

1. Diploma in Secretarial Studies or Business Administration

2. Malawi School Certificate of Education

3. Two years’ experience in a similar position

Skills

1. Excellent customer care skills

2. A team player with excellent communication and interpersonal skills

3. Pleasant personality, presentable and courteous

4. Strong organizational skills with the ability to multitask

• Greeting and welcoming guests as soon as they arrive at the reception and directing them to the appropriate person or office.
• Maintaining the reception area and the conference room to ensure they are tidy and stocked with necessary materials.
• Answering, screening and forwarding incoming phone calls, taking messages where necessary, while providing accurate information.
• Ensuring that phone extensions are working all the time and reporting any faults to the Administration Officer.
• Receiving, sorting and distributing mail and packages.
• Performing general administrative tasks such as filing, photocopying, binding documents and data entry.
• Helping out with booking appointments, travel and accommodation arrangements for meetings, trainings and any activities.
• Controlling office access for staff and maintaining visitor logbooks.

• Excellent customer care skills
• A team player with excellent communication and interpersonal skills
• Pleasant personality, presentable and courteous
• Strong organizational skills with the ability to multitask

• Diploma in Secretarial Studies or Business Administration
• Malawi School Certificate of Education
• Two years’ experience in a similar position