RECRUITING FOR OUR CLIENT IN THE SECURITY INDUSTRY

Play a critical role in keeping people, assets and operations safe.

KEY RESPONSIBILITIES

• Monitor CCTV, alarm, communication, tracking and other security systems.
• Receive, assess, record and escalate alarms and incidents.
• Maintain continuous communication with security officers, response teams and management.
• Coordinate responses to incidents in accordance with SOPs.
• Maintain accurate electronic logs, occurrence books and incident reports.
• Monitor personnel deployments and movements.
• Immediately escalate serious incidents to management.
• Ensure effective handover between shifts.
• Identify opportunities to improve control-room systems and efficiency.

KEY REQUIREMENTS

• Relevant qualification in security, ICT or a related field (additional control room training is an advantage).
• Relevant experience in a control room, CCTV monitoring or security operations environment.
• Computer literate and able to work quickly and accurately.
• Excellent communication and information-processing skills.
• Ability to multitask and make sound decisions under pressure.
• Innovative, creative and problem-solving ability.
• High level of integrity, confidentiality and alertness.
• Flexible to work shifts, nights, weekends and public holidays.

CCTV & ALARM MONITORING | INCIDENT RESPONSE COORDINATION | PEOPLE, ASSETS & OPERATIONS PROTECTION

• Monitor CCTV, alarm, communication, tracking and other security systems.
• Receive, assess, record and escalate alarms and incidents.
• Maintain continuous communication with security officers, response teams and management.
• Coordinate responses to incidents in accordance with SOPs.
• Maintain accurate electronic logs, occurrence books and incident reports.
• Monitor personnel deployments and movements.
• Immediately escalate serious incidents to management.
• Ensure effective handover between shifts.
• Identify opportunities to improve control-room systems and efficiency.

• Computer literate and able to work quickly and accurately.
• Excellent communication and information-processing skills.
• Ability to multitask and make sound decisions under pressure.
• Innovative, creative and problem-solving ability.
• High level of integrity, confidentiality and alertness.

• Relevant qualification in security, ICT or a related field (additional control room training is an advantage).
• Relevant experience in a control room, CCTV monitoring or security operations environment.