The Malawi Revenue Authority (MRA), an organization entrusted with the assessment, collection, and accounting for tax revenues for the Malawi Government is inviting applications from versatile and suitably qualified candidates to fill the above vacant position in the ICT Division.

Overall Objective

To manage the smooth running of Datacentre Hardware, UPS Systems and Cooling Systems as well as management of computer rooms in all MRA Stations.

Main Responsibilities

Liaising with suppliers/contractors on routine and fault maintenance of equipment, including Servers, UPS Systems and Cooling Systems

Enforcing security standards on the equipment within the datacentre and computer rooms in all stations

Planing and managing preventive maintenance of all Datacenter Hardware and UPS Systems

Establishing and recommends policies and procedures that are required for the smooth operations of the datacentre technologies and centralized UPS systems.

Ensuring that datacenter and stations computer rooms are operating on clean (UPS) power.

Ensuring that Datacenter and Stations computer rooms power standards are being adhered to

Ensuring that there is standardized power supplied to ICT Equipment from Generators and ESCOM in datacenter and all stations

Ensuring that standardized electrical wiring suitable for ICT equipment is carried out in all stations by providing guidance to the Authority

Managing ICT Infrastructure Inventory and Insurance

Managing contracts inventory for all Datacenter service providers and suppliers

Ensuring conformity to Contracts by suppliers

Ensuring that warrant/SLA terms are adhered to at all the times

Qualifications and Experience

A minimum of Bachelor’s Degree in Electrical Engineering or BSc Computer Science or any ICT related fields

At least two (2) year’s work experience in ICT Hardware and Power Management

Attributes and Competencies

Excellent Analytical and problem-solving skills

Effective Planning and organizing skills

Good Interpersonal skills

Excellent Communication skills

Successful candidates before being appointed will undergo an extensive background check of their integrity. Only when the vetting exercise is favourable shall the Authority make the appointment.

• Liaising with suppliers/contractors on routine and fault maintenance of equipment, including Servers, UPS Systems and Cooling Systems
• Enforcing security standards on the equipment within the datacentre and computer rooms in all stations
• Planing and managing preventive maintenance of all Datacenter Hardware and UPS Systems
• Establishing and recommends policies and procedures that are required for the smooth operations of the datacentre technologies and centralized UPS systems.
• Ensuring that datacenter and stations computer rooms are operating on clean (UPS) power.
• Ensuring that Datacenter and Stations computer rooms power standards are being adhered to
• Ensuring that there is standardized power supplied to ICT Equipment from Generators and ESCOM in datacenter and all stations
• Ensuring that standardized electrical wiring suitable for ICT equipment is carried out in all stations by providing guidance to the Authority
• Managing ICT Infrastructure Inventory and Insurance
• Managing contracts inventory for all Datacenter service providers and suppliers
• Ensuring conformity to Contracts by suppliers
• Ensuring that warrant/SLA terms are adhered to at all the times

• Excellent Analytical and problem-solving skills
• Effective Planning and organizing skills
• Good Interpersonal skills
• Excellent Communication skills

• A minimum of Bachelor’s Degree in Electrical Engineering or BSc Computer Science or any ICT related fields
• At least two (2) year’s work experience in ICT Hardware and Power Management