Background

Mustard Ltd — makers of Malawi’s finest locally produced cheese — is growing! We’re passionate about supporting local dairy farmers, improving quality standards, and building a circular economy through sustainable food production. We’re looking for motivated individuals to join our dynamic team in Blantyre.

Purpose of the Role

The Deputy General Manager (Sales & Administration) supports the General Manager in managing overall business performance with a focus on sales growth, administrative efficiency, and stock management. The role ensures smooth coordination between departments—finance, HR, procurement, and customer service—while maintaining compliance, accurate reporting, and effective communication structures. The Deputy GM acts as second-in-command, ensuring business continuity and managerial oversight in the GM’s absence.

Qualifications and Experience

• Bachelor’s degree in Business Administration, Management, or a related field.
• Minimum 3 years of experience in administration, stock control, or sales support, preferably in production or FMCG sectors.
• Proven experience in stock management systems and coordination between production and sales teams.
• Excellent analytical, communication, and leadership skills.
• Valid motorbike license (essential for field mobility and site coordination).

• Lead the implementation of sales and customer engagement strategies.
• Supervise sales staff, track targets, and ensure accurate sales reporting.
• Manage key accounts and maintain consistent client communication.
• Support marketing and promotional initiatives to expand market reach.
• Oversee office administration and ensure smooth coordination between finance, HR, and logistics.
• Manage finished goods and packaging stock (excluding milk purchases), including daily updates, reconciliations, and coordination with production and sales teams.
• Maintain administrative systems (filing, correspondence, reporting dashboards, and meeting documentation).
• Support contract management, compliance documentation, and audit readiness.
• Supervise administrative and store staff to ensure efficiency and accountability in all operations.
• Collaborate with the Finance Department to monitor expenditure and sales revenue.
• Support budget preparation, cost allocation, and financial reporting.
• Analyse financial data to identify efficiency improvements or cost-saving measures.
• Coordinate performance reviews, leave management, and training schedules.
• Support recruitment, onboarding, and professional development of staff.
• Promote a workplace culture emphasizing responsibility, collaboration, and results.
• Ensure adherence to company policies and statutory obligations.
• Maintain proper documentation for internal audits and project reporting.
• Support the GM in policy drafting, review, and implementation.
• Represent the organization in meetings with regulatory bodies or administrative partners.
• Serve as Acting General Manager during the GM’s absence.
• Represent the company at stakeholder meetings, events, and administrative forums.

• Analytical skills
• Communication skills
• Leadership skills

• Bachelor’s degree in Business Administration, Management, or a related field.
• Minimum 3 years of experience in administration, stock control, or sales support, preferably in production or FMCG sectors.
• Proven experience in stock management systems and coordination between production and sales teams.
• Valid motorbike license (essential for field mobility and site coordination).