1.0 Job Information

Title HVAC/Electrical Technician

Department Operations

Duty Station Neno District

Reports to Maintenance Officer

Second Line Reporting Infrastructure Manager

Commitment Full-time

Working Hours 40 hours per week

2.0 Role Summary

The HVAC/Electrical Technician is responsible for supporting the installation, operation, maintenance, repair, and continuous improvement of heating, ventilation, air conditioning (HVAC), refrigeration, electrical, and power backup systems across PIH/APZU-supported facilities. The incumbent plays a critical role in ensuring that health facilities, staff housing, and operational infrastructure maintain safe, reliable, and uninterrupted electrical and environmental control systems that support quality healthcare delivery.

The role works closely with the Maintenance Officer, Infrastructure Manager, Biomedical Technicians, contractors, and facility teams to plan and implement maintenance activities, supervise contracted works, troubleshoot equipment failures, and ensure compliance with organizational standards, regulatory requirements, and manufacturers’ specifications. The incumbent is expected to support preventative and corrective maintenance programs, oversee work order management through the Computerized Maintenance Management System (CMMS), and contribute to the efficient utilization of infrastructure resources.

The HVAC/Electrical Technician will provide technical expertise in electrical installations, refrigeration and air conditioning systems, generators, power distribution equipment, and associated infrastructure, while promoting safe work practices and contributing to the sustainability and reliability of PIH/APZU facilities.

3.0 Core Responsibilities

3.1 HVAC and Electrical Systems Management

• Support the planning, installation, testing, commissioning, and maintenance of HVAC and electrical systems across PIH/APZU-supported facilities.
• Perform preventative and corrective maintenance of air conditioners, refrigerators, cold rooms, ventilation systems, generators, power backup systems, and electrical installations.
• Conduct routine inspections of electrical and HVAC infrastructure to identify maintenance needs, system failures, and opportunities for improvement.
• Troubleshoot electrical and HVAC faults and implement timely corrective actions to minimize operational disruptions.
• Perform electrical installations including wiring, conduits, switches, sockets, lighting systems, distribution boards, and associated accessories.
• Assist with commissioning and performance testing of newly installed HVAC and electrical equipment.
• Monitor equipment functionality and report operational concerns to supervisors for timely intervention.

3.2 Infrastructure Maintenance and Facilities Reliability

• Carry out maintenance and repair works at hospitals, health centres, offices, warehouses, and staff housing facilities supported by PIH/APZU.
• Implement planned preventative maintenance schedules in accordance with infrastructure maintenance plans and organizational priorities.
• Conduct condition assessments of buildings, fixtures, electrical systems, and HVAC equipment to support infrastructure planning.
• Respond to emergency breakdowns and system failures to ensure continuity of essential facility operations.
• Assist in maintaining reliable power supply systems and minimizing downtime through proactive maintenance interventions.
• Support maintenance activities that enhance energy efficiency, equipment longevity, and infrastructure sustainability.
• Identify recurring maintenance issues and recommend long-term solutions to improve facility reliability.

3.3 Work Order and Asset Management

• Create, update, and close work orders using the UPKEEP Computerized Maintenance Management System (CMMS).
• Ensure maintenance activities are accurately documented and completed within established timelines.
• Maintain comprehensive records of repairs, inspections, installations, equipment performance, and preventative maintenance activities.
• Monitor assigned tasks and provide routine progress updates to the Maintenance Officer and Infrastructure Manager.
• Support asset tracking and management activities through accurate documentation and reporting.
• Assist in maintaining maintenance schedules, inventory records, and equipment service histories.

3.4 Contractor Coordination and Technical Support

• Support the Infrastructure Manager and Electrical Engineer in supervising contractors undertaking HVAC, refrigeration, and electrical works.
• Monitor contractor performance and ensure compliance with project specifications, quality standards, safety requirements, and regulatory guidelines.
• Verify completed works and provide technical feedback regarding workmanship, materials, and project outcomes.
• Collaborate with Biomedical Technicians in troubleshooting medical equipment and supporting facility-related electrical systems.
• Provide technical recommendations to support maintenance planning, infrastructure improvements, and system upgrades.
• Assist in the preparation of technical specifications for maintenance materials, equipment, and contracted services.

3.5 Resource Planning and Procurement Support

• Support procurement processes by preparing material estimates and assisting in the development of equipment and material specifications.
• Assist in preparing warehouse requisitions for HVAC and electrical maintenance supplies.
• Monitor inventory levels of frequently used maintenance materials and communicate replenishment needs to supervisors.
• Track utilization of electrical and HVAC maintenance supplies and support cost-effective resource management.
• Support verification processes for contractor invoices, payment documentation, and completed works as required.
• Promote efficient utilization of maintenance resources and minimize wastage.

3.6 Health, Safety, and Regulatory Compliance

• Ensure adherence to all workplace health, safety, environmental and safeguarding policies and procedures.
• Promote safe working practices during electrical, HVAC and maintenance activities.
• Ensure electrical installations and maintenance activities comply with MERA regulations, MEI standards, applicable building codes and organizational policies.
• Conduct routine safety checks on equipment, tools and work environments.
• Identify and report infrastructure risks, hazards and non-compliance issues for corrective action.
• Participate in safety trainings, audits, inspections and continuous improvement initiatives.
• Contribute to maintaining a culture of safety, accountability and quality across all assigned works.

4.0 Expected Competencies, Attributes, and Behaviors

4.1 Core Competencies

• HVAC and Refrigeration Systems Expertise: Demonstrated knowledge of refrigeration, air conditioning, cold rooms, ventilation systems, and related maintenance practices.
• Electrical Systems Management: Strong understanding of electrical installations, fault diagnosis, power distribution systems, generators, and electrical maintenance.
• Preventative Maintenance Planning: Ability to implement maintenance schedules that improve equipment reliability and operational continuity.
• Infrastructure Support and Facilities Management: Knowledge of building systems, infrastructure maintenance, and facilities operations within healthcare environments.
• Work Order and Asset Management: Ability to effectively utilize CMMS platforms and maintain accurate maintenance records.

4.2 Behavioral Attributes

• Attention to Detail: Maintains high standards of workmanship and accuracy in inspections, installations, and maintenance activities.
• Accountability and Reliability: Takes ownership of assigned responsibilities and ensures work is completed within agreed timelines.
• Problem-Solving Orientation: Demonstrates practical troubleshooting skills and proactive identification of technical solutions.
• Teamwork and Collaboration: Works effectively with infrastructure, biomedical, clinical, and administrative teams.
• Adaptability and Resilience: Performs effectively in dynamic and resource-constrained environments while maintaining quality standards.
• Service-Oriented Mindset: Demonstrates commitment to supporting safe, reliable, and functional healthcare infrastructure.

4.3 Technical Competencies

• Electrical Fault Finding and Repair: Advanced troubleshooting and repair skills for electrical systems and equipment.
• HVAC Preventative and Corrective Maintenance: Ability to maintain and repair refrigeration, air conditioning, ventilation, and cold room systems.
• Technical Documentation and Drawing Interpretation: Ability to read and interpret engineering drawings, wiring diagrams, schematics, and technical manuals.
• Generator and Power Systems Management: Understanding of power generation, backup systems, load management, and electrical protection systems.
• Computerized Maintenance Systems: Ability to effectively utilize UPKEEP or other maintenance management systems for work planning and reporting.
• Project and Contractor Supervision: Ability to monitor technical works and ensure compliance with quality and safety standards.

5.0 Qualifications and Experience

• Diploma in Electrical and Electronics Engineering.
• Diploma in HVAC, Refrigeration and Air Conditioning (RAC) Technology, Grade 1 Electrical Installation, or a related technical qualification.
• Bachelor’s Degree in Electrical and Electronics Engineering will be an added advantage.
• Minimum of three (3) to five (5) years of relevant experience in HVAC, refrigeration, electrical maintenance, or facilities infrastructure management.
• Demonstrated experience in electrical installations, maintenance of power systems, generators, air conditioning systems, and refrigeration equipment.
• Experience working in healthcare facilities, institutional environments, or complex infrastructure settings will be an added advantage.
• Proven ability to perform preventative maintenance, fault diagnosis, and equipment repairs.
• Experience using Computerized Maintenance Management Systems (CMMS).
• Knowledge of applicable electrical safety standards, maintenance protocols, and regulatory requirements.

6.0 Additional Notes

• Registration and membership with the Malawi Engineering Institution (MEI) is required.
• Registration and compliance with the Malawi Energy Regulatory Authority (MERA) requirements is required.
• Willingness to travel to and support multiple PIH/APZU-supported facilities within the district and surrounding areas.
• The position may require flexibility to respond to emergency maintenance requirements outside normal working hours.
• Commitment to maintaining safe, reliable, and high-quality facility infrastructure that supports patient care and organizational operations.
• Opportunity to contribute directly to strengthening healthcare infrastructure and improving service delivery within PIH/APZU-supported health facilities

• Support the planning, installation, testing, commissioning, and maintenance of HVAC and electrical systems across PIH/APZU-supported facilities.
• Perform preventative and corrective maintenance of air conditioners, refrigerators, cold rooms, ventilation systems, generators, power backup systems, and electrical installations.
• Conduct routine inspections of electrical and HVAC infrastructure to identify maintenance needs, system failures, and opportunities for improvement.
• Troubleshoot electrical and HVAC faults and implement timely corrective actions to minimize operational disruptions.
• Perform electrical installations including wiring, conduits, switches, sockets, lighting systems, distribution boards, and associated accessories.
• Assist with commissioning and performance testing of newly installed HVAC and electrical equipment.
• Monitor equipment functionality and report operational concerns to supervisors for timely intervention.
• Carry out maintenance and repair works at hospitals, health centres, offices, warehouses, and staff housing facilities supported by PIH/APZU.
• Implement planned preventative maintenance schedules in accordance with infrastructure maintenance plans and organizational priorities.
• Conduct condition assessments of buildings, fixtures, electrical systems, and HVAC equipment to support infrastructure planning.
• Respond to emergency breakdowns and system failures to ensure continuity of essential facility operations.
• Assist in maintaining reliable power supply systems and minimizing downtime through proactive maintenance interventions.
• Support maintenance activities that enhance energy efficiency, equipment longevity, and infrastructure sustainability.
• Identify recurring maintenance issues and recommend long-term solutions to improve facility reliability.
• Create, update, and close work orders using the UPKEEP Computerized Maintenance Management System (CMMS).
• Ensure maintenance activities are accurately documented and completed within established timelines.
• Maintain comprehensive records of repairs, inspections, installations, equipment performance, and preventative maintenance activities.
• Monitor assigned tasks and provide routine progress updates to the Maintenance Officer and Infrastructure Manager.
• Support asset tracking and management activities through accurate documentation and reporting.
• Assist in maintaining maintenance schedules, inventory records, and equipment service histories.
• Support the Infrastructure Manager and Electrical Engineer in supervising contractors undertaking HVAC, refrigeration, and electrical works.
• Monitor contractor performance and ensure compliance with project specifications, quality standards, safety requirements, and regulatory guidelines.
• Verify completed works and provide technical feedback regarding workmanship, materials, and project outcomes.
• Collaborate with Biomedical Technicians in troubleshooting medical equipment and supporting facility-related electrical systems.
• Provide technical recommendations to support maintenance planning, infrastructure improvements, and system upgrades.
• Assist in the preparation of technical specifications for maintenance materials, equipment, and contracted services.
• Support procurement processes by preparing material estimates and assisting in the development of equipment and material specifications.
• Assist in preparing warehouse requisitions for HVAC and electrical maintenance supplies.
• Monitor inventory levels of frequently used maintenance materials and communicate replenishment needs to supervisors.
• Track utilization of electrical and HVAC maintenance supplies and support cost-effective resource management.
• Support verification processes for contractor invoices, payment documentation, and completed works as required.
• Promote efficient utilization of maintenance resources and minimize wastage.
• Ensure adherence to all workplace health, safety, environmental and safeguarding policies and procedures.
• Promote safe working practices during electrical, HVAC and maintenance activities.
• Ensure electrical installations and maintenance activities comply with MERA regulations, MEI standards, applicable building codes and organizational policies.
• Conduct routine safety checks on equipment, tools and work environments.
• Identify and report infrastructure risks, hazards and non-compliance issues for corrective action.
• Participate in safety trainings, audits, inspections and continuous improvement initiatives.
• Contribute to maintaining a culture of safety, accountability and quality across all assigned works.

• HVAC and Refrigeration Systems Expertise
• Electrical Systems Management
• Preventative Maintenance Planning
• Infrastructure Support and Facilities Management
• Work Order and Asset Management
• Electrical Fault Finding and Repair
• HVAC Preventative and Corrective Maintenance
• Technical Documentation and Drawing Interpretation
• Generator and Power Systems Management
• Computerized Maintenance Systems
• Project and Contractor Supervision

• Diploma in Electrical and Electronics Engineering.
• Diploma in HVAC, Refrigeration and Air Conditioning (RAC) Technology, Grade 1 Electrical Installation, or a related technical qualification.
• Bachelor’s Degree in Electrical and Electronics Engineering will be an added advantage.
• Minimum of three (3) to five (5) years of relevant experience in HVAC, refrigeration, electrical maintenance, or facilities infrastructure management.
• Demonstrated experience in electrical installations, maintenance of power systems, generators, air conditioning systems, and refrigeration equipment.
• Experience working in healthcare facilities, institutional environments, or complex infrastructure settings will be an added advantage.
• Proven ability to perform preventative maintenance, fault diagnosis, and equipment repairs.
• Experience using Computerized Maintenance Management Systems (CMMS).
• Knowledge of applicable electrical safety standards, maintenance protocols, and regulatory requirements.
• Registration and membership with the Malawi Engineering Institution (MEI) is required.
• Registration and compliance with the Malawi Energy Regulatory Authority (MERA) requirements is required.