About EPay Mobile Money

EPay Mobile Money is digital financial services provider committed to delivering secure, innovative, and accessible mobile money solutions across Malawi. We are seeking a highly organized, proactive, and detail-oriented Human Resources Assistant to support our growing workforce and contribute to the achievement of organizational goals.

KEY RESPONSIBILITIES

• Assist in recruitment activities including job advertising, shortlisting, interview scheduling, and candidate communication.
• Maintain accurate and up-to-date employee records and personnel files.
• Prepare employment contracts, confirmation letters, and other HR documentation.
• Support onboarding and orientation of new employees.
• Monitor employee attendance, leave records, and staff movements.
• Assist in payroll preparation and employee benefits administration.
• Maintain HR databases and ensure data accuracy and confidentiality.
• Assist in performance management processes and record keeping.
• Provide administrative support for disciplinary and grievance procedures.
• Support employee engagement and staff welfare initiatives.
• Prepare HR reports and other departmental documentation.
• Ensure compliance with company policies, procedures, and labor laws.
• Perform any other duties assigned by management.

QUALIFICATIONS AND EXPERIENCE

• Diploma or Bachelor’s Degree in Human Resource Management, Business Administration, Industrial Relations, or a related field.
• Minimum of one (1) year experience in Human Resources or Administration.
• Knowledge of Malawi labour laws and HR best practices.
• Proficiency in Microsoft Word, Excel, and PowerPoint.

REQUIRED SKILLS AND COMPETENCIES

• Strong interpersonal and communication skills.
• Excellent organizational and time management abilities.
• High level of integrity and confidentiality.
• Strong attention to detail.
• Ability to work independently and within a team.
• Problem-solving and decision-making skills.
• Professional attitude and customer-focused approach.

• Assist in recruitment activities including job advertising, shortlisting, interview scheduling, and candidate communication.
• Maintain accurate and up-to-date employee records and personnel files.
• Prepare employment contracts, confirmation letters, and other HR documentation.
• Support onboarding and orientation of new employees.
• Monitor employee attendance, leave records, and staff movements.
• Assist in payroll preparation and employee benefits administration.
• Maintain HR databases and ensure data accuracy and confidentiality.
• Assist in performance management processes and record keeping.
• Provide administrative support for disciplinary and grievance procedures.
• Support employee engagement and staff welfare initiatives.
• Prepare HR reports and other departmental documentation.
• Ensure compliance with company policies, procedures, and labor laws.
• Perform any other duties assigned by management.

• Strong interpersonal and communication skills.
• Excellent organizational and time management abilities.
• High level of integrity and confidentiality.
• Strong attention to detail.
• Ability to work independently and within a team.
• Problem-solving and decision-making skills.
• Professional attitude and customer-focused approach.

• Diploma or Bachelor’s Degree in Human Resource Management, Business Administration, Industrial Relations, or a related field.
• Minimum of one (1) year experience in Human Resources or Administration.
• Knowledge of Malawi labour laws and HR best practices.
• Proficiency in Microsoft Word, Excel, and PowerPoint.