LifeCo invites applications from suitably qualified and experienced candidates to fill the position of IT Systems Administrator. This is a technical role reporting to the Finance Manager and responsible for ensuring the stability, security, and efficiency of the Group’s ICT systems and infrastructure across all business units.

We are looking for dynamic, career-oriented individuals who meet the criteria below to join our team as soon as possible at our Blantyre Offices.

LifeCo is an equal opportunity employer with an ambitious vision and is seeking equally ambitious, energetic, and innovative professionals to support its continued growth strategy across its insurance, pension, and asset management businesses.

Responsibilities or duties

The IT Systems Administrator will be responsible for installation, configuration, maintenance, and support of ICT systems across the Group.

Qualifications or requirements (e.g., education, skills)

• Bachelor’s degree in Computer Science, Information Technology, Business Information Systems, or any ICT-related field.
• Strong working knowledge of Microsoft Office suite and server environments.
• Strong analytical and problem-solving skills.
• Good understanding of ICT infrastructure and systems administration.
• Ability to prioritize tasks and work under pressure.
• Strong communication and interpersonal skills.
• Self-motivated with ability to work with minimal supervision.
• Strong team player with attention to detail.

Experience needed

At least 3 years’ experience in a highly computerized enterprise environment.

Experience in ICT infrastructure support, systems administration, or similar role.

• Support the design, implementation, and maintenance of ICT communication infrastructure (LANs, WANs, VPNs).
• Troubleshoot and maintain hardware, software, and operating systems.
• Carry out preventive maintenance of all ICT equipment and systems.
• Provide user support for Microsoft Office and other business applications.
• Maintain stability and performance of core business systems and server environments.
• Perform daily system monitoring, security checks, and data backup operations.
• Ensure secure storage, recovery, and off-site backup of critical data.
• Support ICT budgeting and maintain accurate ICT asset registers and inventory.
• Recommend and implement cybersecurity improvements and system enhancements.
• Participate in ICT systems development, design, and implementation projects.
• Generate ICT operational reports for management and regulatory purposes.
• Ensure compliance with ICT policies, regulatory requirements, and data protection standards.
• Manage user accounts (creation, modification, and deletion).
• Maintain and test Disaster Recovery Plan (DRP) and Business Continuity Plan (BCP).
• Networking

• Strong analytical and problem-solving skills.
• Good understanding of ICT infrastructure and systems administration.
• Ability to prioritize tasks and work under pressure.
• Strong communication and interpersonal skills.
• Self-motivated with ability to work with minimal supervision.
• Strong team player with attention to detail.

• Bachelor’s degree in Computer Science, Information Technology, Business Information Systems, or any ICT-related field.
• Strong working knowledge of Microsoft Office suite and server environments.