Background

The Economics Association of Malawi (ECAMA) is a professional, independent body of economists, founded in February 1999, aiming at providing evidence-based policy advice on economics related issues in the country. The association’s mission is to establish itself as the voice of the economics profession through a membership-focused service and evidence-based policy advice that benefits all its stakeholders. ECAMA envisions itself as the centre of excellence in economic policy analysis, advocacy and public awareness in economic issues. The Association works with different stakeholders including, academia, students, government, private sector, businesses and the media.

ECAMA is now seeking for a creative, flexible, and detail-oriented full-time ICT Officer with a minimum of two (2) years of relevant experience. The ideal candidate should be results-driven, self-motivated, a team-worker, and able to thrive in a fast-paced environment. The ICT Officer will be expected to bring outstanding ICT skills to the Association.

Key Responsibilities

Reporting to the Senior Administration and Accounts Officer, the ICT Officer will be expected to:

• Provide technical support to staff, including troubleshooting hardware, software, and network issues.
• Maintain, repair, or replace IT equipment and systems.
• Install, update, and monitor Association’s IT security systems (antivirus and cybersecurity tools).
• Perform regular data backups for the Association’s information and support staff with backup and cybersecurity practices.
• Maintain and update the organisation’s website and email systems.
• Keep accurate records of all hardware, software, and licenses.
• Advise management on IT policy requirements, upgrades, and procurement.
• Design flyers and digital materials for the institution.
• Install and maintain surveillance systems.

Qualifications and Competencies

• At least a Bachelor’s degree in Computer Science, Information Technology, or a related field from an accredited institution of higher education.
• Practical knowledge of networking, system administration, cloud computing, cybersecurity, and database management.
• Ability to work under pressure and with minimal supervision
• Excellent communication and time-management skills
• Strong problem-solving and analytical abilities
• Ability to work effectively in a team environment
• Good understanding of reporting processes

• Provide technical support to staff, including troubleshooting hardware, software, and network issues.
• Maintain, repair, or replace IT equipment and systems.
• Install, update, and monitor Association’s IT security systems (antivirus and cybersecurity tools).
• Perform regular data backups for the Association’s information and support staff with backup and cybersecurity practices.
• Maintain and update the organisation’s website and email systems.
• Keep accurate records of all hardware, software, and licenses.
• Advise management on IT policy requirements, upgrades, and procurement.
• Design flyers and digital materials for the institution.
• Install and maintain surveillance systems.

• Networking
• System administration
• Cloud computing
• Cybersecurity
• Database management
• Troubleshooting hardware, software, and network issues
• Data backups
• Website maintenance
• Email system maintenance
• Record keeping
• IT policy advising
• Graphic design (flyers and digital materials)
• Surveillance system installation and maintenance
• Communication skills
• Time-management skills
• Problem-solving abilities
• Analytical abilities
• Teamwork
• Reporting processes

• At least a Bachelor’s degree in Computer Science, Information Technology, or a related field from an accredited institution of higher education.
• Practical knowledge of networking, system administration, cloud computing, cybersecurity, and database management.
• Ability to work under pressure and with minimal supervision
• Excellent communication and time-management skills
• Strong problem-solving and analytical abilities
• Ability to work effectively in a team environment
• Good understanding of reporting processes