Position Summary

The Quality Improvement Officer will play a critical role in reducing maternal, perinatal, and neonatal mortality by strengthening Quality Improvement (QI) initiatives in the Districts Supported by the Beginnings Fund. The ideal candidate will coach healthcare teams, design and implement QI projects, and ensure data-driven decision-making to enhance service delivery. This role requires strong clinical, analytical, and project management skills, with a focus on maternal and newborn health (MNH) programs.

Qualifications & Experience

• Bachelor’s degree in Nursing, Clinical Medicine, Public Health, or related field.
• Certification in Quality Improvement (QI) / Patient Safety (strongly preferred).
• Clinical background in midwifery, neonatal, or maternal care (essential).

Professional Experience

• Minimum of 5 years in public/private health programs, with increasing responsibility.
• Minimum of 3 years in leading QI initiatives in healthcare settings.
• Proven experience in health systems strengthening and data-driven decision-making.

Required Skills & Competencies

• Strong project management – ability to lead teams and drive QI projects.
• Exceptional analytical skills – ability to interpret health data and identify trends.
• Excellent communication – persuasive presenter and report writer.
• Adaptability – thrives in fast-paced, multicultural environments.
• Proficiency in MS Office (Excel, PowerPoint, Word); Access is a plus.
• Fluency in English (written and verbal).

• Lead maternal and neonatal QI initiatives in Beginnings Fund-supported districts, ensuring alignment with national health priorities.
• Identify, prioritize, and design evidence-based QI interventions to address gaps in care.
• Coach and mentor DHO staff (nurses, doctors, managers) on QI methodologies (e.g., PDSA, Model for Improvement).
• Develop and test healthcare improvement models, documenting successes and lessons learned.
• Strengthen referral systems between communities, clinics, and hospitals for timely patient care.
• Collect, analyze, and interpret MNH data to identify trends, root causes, and improvement opportunities.
• Maintain program dashboards and databases to track performance and inform decision-making.
• Work with District QI Focal Persons to validate health data and ensure accuracy for strategic planning.
• Prepare reports, presentations, and QI project updates for stakeholders at district, regional, and national levels.
• Facilitate learning sessions to build QI capabilities among healthcare providers.
• Engage hospital leadership to ensure compliance with QI project requirements.
• Represent NEST360 & Beginnings Fund in high-profile discussions on patient safety and quality of care.
• Support proposal development for program expansion and sustainability.
• Develop detailed project plans for maternal and infant safety initiatives.
• Monitor progress, adjust strategies, and ensure timely completion of QI projects.
• Ensure proper documentation of all QI activities and outcomes.

• Strong project management – ability to lead teams and drive QI projects.
• Exceptional analytical skills – ability to interpret health data and identify trends.
• Excellent communication – persuasive presenter and report writer.
• Adaptability – thrives in fast-paced, multicultural environments.
• Proficiency in MS Office (Excel, PowerPoint, Word); Access is a plus.
• Fluency in English (written and verbal).

• Bachelor’s degree in Nursing, Clinical Medicine, Public Health, or related field.
• Certification in Quality Improvement (QI) / Patient Safety (strongly preferred).
• Clinical background in midwifery, neonatal, or maternal care (essential).