Vacancy title:
Receptionist

[Type: FULL_TIME, Industry: Hospitality, and Tourism, Category: Customer Service, Restaurant & Hospitality, Admin & Office]

Jobs at:
Grand Palace Hotel

Deadline of this Job:
Friday, January 30 2026

Duty Station:
Mzuzu | Lilongwe

Summary
Date Posted: Tuesday, January 27 2026, Base Salary: Not Disclosed

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JOB DETAILS:

Background information about the job or company (e.g., role context, company overview),

Applications are invited from suitably qualified persons to fill the post of RECEPTIONIST tenable at Grand Palace Hotel in Mzuzu (1) position.

Responsibilities or duties,

• Handling check-in and check-out processes.
• Handling incoming and outgoing calls from prospective and existing Guests.
• Assisting guests with hotel reservations as well as room allocations.
• Processing credit card transactions and any other transactions required.
• Maintaining accurate records for guest charges.
• Assisting with guest requests and complaints as well as providing them with wake-up phone calls.
• Any other tasks as and when required by the management.

Qualifications or requirements (e.g., education, skills),

• Diploma in hospitality management or any other related field.
• Malawi School Certificate of Education (MSCE) as minimum qualification with passes in English.

Experience needed,

• At least two years of experience working in a similar position.
• Pleasant demeanour when interacting with Hotel Guests and ability to multitask as well as problem solving.Malawi job market

Work Hours: 8

Experience in Months: 24

Level of Education: associate degree

Job application procedure
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Those interested and meeting the above requirements should send their applications and a resume with names and addresses of three traceable referees or references not later than 30th January 2026 to:

The HR Executive

Grand Palace Hotel

P.O. Box 841

MZUZU

Telephone: +265 111 603 320 / 321

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