Background

A leading national payment infrastructure initiative that connects banks, mobile money operators, fintechs, insurance companies, microfinance institutions, Government, and businesses is seeking to recruit dynamic and highly skilled support staff to strengthen the backbone of the country’s digital financial ecosystem.

We are looking for motivated professionals who are passionate about technology, innovation, and delivering highly available digital financial services that drive national digital transformation.

Location: Blantyre

RISK AND COMPLIANCE OFFICER

Reporting to: Head of Operations

Role Overview

The Risk and Compliance Officer will be responsible for managing and supporting the development. implementation, and maintenance of the organization’s enterprise risk management compliance, internal controls, cybersecurity governance, fraud and dispute management. operational resilience, and security frameworks in line with applicable laws, regulatory requirements, international standards, and industry best practices applicable to national switch ecosystems and critical financial infrastructure.

KEY ROLES AND RESPONSIBILITIES

The successful candidate will be responsible for. among others, the following:

• Enterprise risk management activities across the organization
• Managing cybersecurity and Information security governance initiatives
• Monitoring compliance with:
  • International and national security standards and frameworks
  • National switch standards and scheme requirements
  • Applicable laws, regulations, directives, rules, policies, procedures, and operational checklists
• Managing fraud and dispute management processes, investigations and reporting
• Managing internal controls
• Participating in incident management, crisis response, and root-cause analysis activities
• Supporting physical and logical security oversight activities
• Preparing governance, risk, compliance, and security reports for management
• Supporting internal and external audits, assessments, and regulatory examinations
• Supporting implementation and monitoring of business continuity and disaster recovery controls
• Conducting risk assessments, compliance reviews, and security awareness activities
• Liaising with internal teams, participants. regulators, auditors, and service providers on risk and compliance matters

QUALIFICATIONS AND EXPERIENCE

Academic Qualifications

• Bachelor’s Degree in Computer Science or Information Technology or Information Systems or a related field
• A Master’s Degree in a relevant field will be an added advantage
• 3 – 5 year experience in risk management and information system audit

Professional Certifications

The ideal candidate must possess one or more relevant professional certifications such as:

• Cybersecurity certification (mandatory)
• Risk Management certification (mandatory)
• Certification in Information Systems Auditor.
• Information Systems Security Professional /Manager (preferred)
• Certified Ethical Hacker
• AML / CFT certifications will be an added advantage

Minimum of 3 to 5 years’ relevant experience in

• Cybersecurity
• Risk Management
• Compliance
• Information Security and / or IT Audit
• Financial Services
• Banking or Mobile Money operations

Proven experience in managing technology and cybersecurity risks within payment systems or digital payments switching environments or critical financial infrastructure is mandatory

REQUIRED SKILLS AND COMPETENCIES

• Strong understanding of payment systems. switching platforms, digital payments, and financial ecosystem risks
• Knowledge of cybersecurity principles, security operations, fraud management, and dispute management processes
• Strong analytical, investigative, and problem-solving skills
• Excellent report writing, communication, and presentation skills
• Strong stakeholder management and interpersonal skills
• Ability to work under pressure within a highly sensitive and mission-critical infrastructure environment
• High level of integrity. professionalism accountability, and confidentiality

• Enterprise risk management activities across the organization
• Managing cybersecurity and Information security governance initiatives
• Monitoring compliance with:
  • International and national security standards and frameworks
  • National switch standards and scheme requirements
  • Applicable laws, regulations, directives, rules, policies, procedures, and operational checklists
• Managing fraud and dispute management processes, investigations and reporting
• Managing internal controls
• Participating in incident management, crisis response, and root-cause analysis activities
• Supporting physical and logical security oversight activities
• Preparing governance, risk, compliance, and security reports for management
• Supporting internal and external audits, assessments, and regulatory examinations
• Supporting implementation and monitoring of business continuity and disaster recovery controls
• Conducting risk assessments, compliance reviews, and security awareness activities
• Liaising with internal teams, participants. regulators, auditors, and service providers on risk and compliance matters

• Strong understanding of payment systems. switching platforms, digital payments, and financial ecosystem risks
• Knowledge of cybersecurity principles, security operations, fraud management, and dispute management processes
• Strong analytical, investigative, and problem-solving skills
• Excellent report writing, communication, and presentation skills
• Strong stakeholder management and interpersonal skills
• Ability to work under pressure within a highly sensitive and mission-critical infrastructure environment
• High level of integrity. professionalism accountability, and confidentiality

• Bachelor’s Degree in Computer Science or Information Technology or Information Systems or a related field
• A Master’s Degree in a relevant field will be an added advantage
• 3 – 5 year experience in risk management and information system audit
• Cybersecurity certification (mandatory)
• Risk Management certification (mandatory)
• Certification in Information Systems Auditor.
• Information Systems Security Professional /Manager (preferred)
• Certified Ethical Hacker
• AML / CFT certifications will be an added advantage