The Security Officer is responsible for maintaining the safety and security of the Haukeland House premises, its guests, staff, and assets. This role acts as a visible deterrent and a point of contact for security-related matters, ensuring a safe and welcoming environment through proactive patrols, monitoring, and incident management .

Responsibilities or duties

• Control entry to the premises, ensuring only authorized personnel, guests, and visitors are permitted access .
• Monitor alarm systems and electronic surveillance equipment (e.g., CCTV) .
• Issue and validate access passes/badges as required .
• Monitor the lobby and public areas, not allowing access to anyone unless they are a resident or a verified guest.
• Conduct regular patrols of the building, parking areas, and outer perimeter to check for unauthorized individuals, safety hazards, and security breaches .
• Inspect all entrances, exits, stairways, and common areas to ensure they are secure .
• Report any safety hazards, malfunctioning equipment, or unlocked doors immediately .
• Respond to all security issues and events in a timely and professional manner .
• Act as a first responder to emergencies (e.g., fire, medical incidents, bomb threats) following established protocols and initiating evacuations if necessary .
• Detain suspicious persons pending the arrival of management or law enforcement .
• Write detailed daily activity and incident reports .
• Maintain clear and professional communication with colleagues, management, and emergency services.
• Act as the public face of security, providing a world-class customer-focused service to all visitors and tenants .

Qualifications or requirements 

• Minimum 18 years of age .
• Good verbal and written communication skills .
• Ability to remain calm under pressure and make sound decisions .
• An outgoing personality with a professional and courteous demeanor .
• Ability to work unsupervised and take responsibility .
• Vigilant, observant, and able to maintain a high degree of professionalism at all times .
• Must be flexible with shift patterns and available for evening/night work

Experience needed

• Previous experience in a security role is preferred.

• Valid driver's license may be required .

• Control entry to the premises, ensuring only authorized personnel, guests, and visitors are permitted access .
• Monitor alarm systems and electronic surveillance equipment (e.g., CCTV) .
• Issue and validate access passes/badges as required .
• Monitor the lobby and public areas, not allowing access to anyone unless they are a resident or a verified guest.
• Conduct regular patrols of the building, parking areas, and outer perimeter to check for unauthorized individuals, safety hazards, and security breaches .
• Inspect all entrances, exits, stairways, and common areas to ensure they are secure .
• Report any safety hazards, malfunctioning equipment, or unlocked doors immediately .
• Respond to all security issues and events in a timely and professional manner .
• Act as a first responder to emergencies (e.g., fire, medical incidents, bomb threats) following established protocols and initiating evacuations if necessary .
• Detain suspicious persons pending the arrival of management or law enforcement .
• Write detailed daily activity and incident reports .
• Maintain clear and professional communication with colleagues, management, and emergency services.
• Act as the public face of security, providing a world-class customer-focused service to all visitors and tenants .

• Good verbal and written communication skills .
• Ability to remain calm under pressure and make sound decisions .
• An outgoing personality with a professional and courteous demeanor .
• Ability to work unsupervised and take responsibility .
• Vigilant, observant, and able to maintain a high degree of professionalism at all times .

• Minimum 18 years of age .
• Previous experience in a security role is preferred.
• Valid driver's license may be required .
• Must be flexible with shift patterns and available for evening/night work