Nkhotakota Pottery Lodge invites applications from suitably qualified candidates for the position of Security Supervisor. We are looking for a disciplined, experienced, and highly motivated individual to lead our security team and ensure the safety and security of our guests, staff, assets, and property.

The ideal candidate must be a retired soldier from the Malawi Defence Force (MDF) with proven leadership ability, strong discipline, and experience in supervising security personnel.

Responsibilities or duties

• Plan, organise, lead, and supervise all security guards on duty.
• Prepare and manage duty rosters and work plans.
• Coordinate the deployment of security guards to designated posts.
• Evaluate the performance of security personnel and submit regular reports to management.
• Conduct routine patrols throughout the lodge to safeguard guests, staff, company property, and assets.
• Monitor, prevent, and respond to criminal or suspicious activities on the premises.
• Train, mentor, and induct new security guards while enforcing discipline and compliance with security procedures.
• Conduct investigations into security incidents and represent management when dealing with the Malawi Police Service or appearing in court where required.
• Ensure all night-shift guards remain alert by conducting regular radio communication checks.
• Conduct weekly foot drills/parades to maintain discipline, fitness, and operational readiness.
• Enforce the lodge’s zero-tolerance policy on alcohol by ensuring that no security guard, supervisor, or employee reports for duty carrying alcohol, under the influence of alcohol, or smelling of alcohol.
• Handle and supervise security dogs and conduct patrols within assigned sectors.
• Resolve conflicts professionally and maintain a safe and secure working environment.
• Perform any other duties assigned by management.

Qualifications or requirements 

• Must be a retired soldier from the Malawi Defence Force (MDF).
• Minimum of a Malawi School Certificate of Education (MSCE). Additional qualifications in security management, law enforcement, or a related field will be an added advantage.
• Strong leadership, planning, organisational, and team management skills.
• Good knowledge of security operations, investigations, emergency response procedures, and crime prevention.
• Ability to prepare professional reports and communicate effectively with management, the Malawi Police Service, and the courts.
• Experience in training and mentoring security personnel while maintaining discipline and professionalism.
• Physically fit and willing to work 12-hour rotating shifts, including weekends and public holidays.
• Excellent conflict resolution, decision-making, and problem-solving skills.
• High standards of integrity, discipline, professionalism, and reliability.
• Must have a clean disciplinary and criminal record.

Experience needed

Proven experience in supervising security personnel and managing security operations.

Experience in handling security dogs will be an added advantage.

Nkhotakota Pottery Lodge is committed to equal employment opportunities. Qualified retired Malawi Defence Force personnel who meet the above requirements are strongly encouraged to apply.

• Plan, organise, lead, and supervise all security guards on duty.
• Prepare and manage duty rosters and work plans.
• Coordinate the deployment of security guards to designated posts.
• Evaluate the performance of security personnel and submit regular reports to management.
• Conduct routine patrols throughout the lodge to safeguard guests, staff, company property, and assets.
• Monitor, prevent, and respond to criminal or suspicious activities on the premises.
• Train, mentor, and induct new security guards while enforcing discipline and compliance with security procedures.
• Conduct investigations into security incidents and represent management when dealing with the Malawi Police Service or appearing in court where required.
• Ensure all night-shift guards remain alert by conducting regular radio communication checks.
• Conduct weekly foot drills/parades to maintain discipline, fitness, and operational readiness.
• Enforce the lodge’s zero-tolerance policy on alcohol by ensuring that no security guard, supervisor, or employee reports for duty carrying alcohol, under the influence of alcohol, or smelling of alcohol.
• Handle and supervise security dogs and conduct patrols within assigned sectors.
• Resolve conflicts professionally and maintain a safe and secure working environment.
• Perform any other duties assigned by management.

• Leadership
• Planning
• Organisational skills
• Team management
• Security operations knowledge
• Investigation skills
• Emergency response procedures
• Crime prevention
• Report writing
• Effective communication
• Training and mentoring
• Conflict resolution
• Decision-making
• Problem-solving
• Handling security dogs (advantageous)

• Retired soldier from the Malawi Defence Force (MDF).
• Malawi School Certificate of Education (MSCE) or equivalent.
• Additional qualifications in security management, law enforcement, or a related field (advantageous).
• Proven experience in supervising security personnel and managing security operations.
• Experience in handling security dogs (advantageous).
• Physically fit.
• High standards of integrity, discipline, professionalism, and reliability.
• Clean disciplinary and criminal record.