Background

Telekom Networks Malawi Limited is seeking to fill the position of Senior Manager Commercial Sales.

Job Purpose

To plan, monitor and ensure achievement of customer and revenue market share objectives set for regional operations by supervising/influencing multiple teams to deliver operational excellence in customer service, channel management and distribution expansion.

Major Tasks and Responsibilities

• Identifies and formulates regional sales strategies based on the overall business strategy.
• Drives quality gross additions: GSM, DATA/HBB, MPAMBA and any other subscriber KPIs assigned
• Manages churn, revenue growth, minutes of use and Mpamba transactions in the region per cluster.
• Drives primary sales and availability of Mpamba E-value in every cluster by:
  • Implementing distribution targets per site and per cluster.
  • Implementing the audit and review of channel partners & distributors to ensure they have a healthy Return on Investment.
• Identifying and formulating regional strategies to drive distribution infrastructure expansion, which includes branches and Kiosks.
• Continuously motivating the front-line employees through leadership by examples and drive for results.
• Conducts market or trade audits to identify and correct gaps in the trade.
• Drives market visibility through trade marketing activities.
• Identifies and develops business cases for new coverage areas, conducts site or market dimensioning to determine infrastructure requirements and conducts quality checks after site commissioning.
• Prepares and submits relevant Regional Operations reports and provides input to the Sales and Distribution BOD pack.

Educational and Professional Requirements

• Degree in Business Management/Marketing/Business Administration/Commerce or any related qualification.
• Master of Business Administration is an added advantage.
• 10+ years of varied experience in Sales & Marketing with at least 2 years at middle management level handling independent businesses.
• Relevant experience in telecom industry.
• Competent in Microsoft Excel and PowerPoint
• Excellent communication, interpersonal, problem-solving and entrepreneurial skills.
• Sound understanding of sales systems and process.
• Creative self-starter with sound consumer knowledge.

• Identifies and formulates regional sales strategies based on the overall business strategy.
• Drives quality gross additions: GSM, DATA/HBB, MPAMBA and any other subscriber KPIs assigned
• Manages churn, revenue growth, minutes of use and Mpamba transactions in the region per cluster.
• Drives primary sales and availability of Mpamba E-value in every cluster by:
• Implementing distribution targets per site and per cluster.
• Implementing the audit and review of channel partners & distributors to ensure they have a healthy Return on Investment.
• Identifying and formulating regional strategies to drive distribution infrastructure expansion, which includes branches and Kiosks.
• Continuously motivating the front-line employees through leadership by examples and drive for results.
• Conducts market or trade audits to identify and correct gaps in the trade.
• Drives market visibility through trade marketing activities.
• Identifies and develops business cases for new coverage areas, conducts site or market dimensioning to determine infrastructure requirements and conducts quality checks after site commissioning.
• Prepares and submits relevant Regional Operations reports and provides input to the Sales and Distribution BOD pack.

• Competent in Microsoft Excel and PowerPoint
• Excellent communication, interpersonal, problem-solving and entrepreneurial skills.
• Sound understanding of sales systems and process.
• Creative self-starter with sound consumer knowledge.

• Degree in Business Management/Marketing/Business Administration/Commerce or any related qualification.
• Master of Business Administration is an added advantage.
• 10+ years of varied experience in Sales & Marketing with at least 2 years at middle management level handling independent businesses.
• Relevant experience in telecom industry.