Job Description

Systems Engineer focused on databases and middleware designs, implements, maintains and supports the systems that connect applications and manage data, ensuring seamless data flow and application communication. Responsibilities include installation, configuration, maintenance, performance monitoring, troubleshooting, and upgrades of database and middleware platforms

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• Create and implement database and middleware solutions
• Install, configure, and maintain various database management systems
• Install, configure, and maintain various middleware platforms, such as application servers
• Perform routine maintenance, perform proactive health audits, and manage software upgrades to ensure compliance with Service Level Agreements (SLAs)
• Monitor the performance and health of middleware and database environments, identifying and resolving issues to optimize efficiency and prevent outages
• Provide Level 1, 2, and 3 technical support for incidents, including root cause analysis and implementing corrective actions to improve reliability
• Develop and maintain comprehensive documentation for middleware and database configurations, operational procedures, and troubleshooting guides
• Work with cross-functional teams, including development, infrastructure, and security, to integrate new applications and services

• Strong knowledge of database technologies ( e.g. Oracle Database, MySQL, SQL Server), middleware platforms (e.g.Oracle Weblogic, Apache HTTP Server, Apache Tomcat, Wildfly), messaging(App Connect Enterprise, MQ , RabbitMQ)
• Strong problem-solving and analytical skills
• Attention to detail and commitment to documentation
• Excellent communication and teamwork skills
• Commitment to continuous professional development and technical learning.
• Strong sense of responsibility, accountability, and customer service.

• Bachelor’s Degree in Information Technology, Computer Engineering, or related field.
• 2+ years of experience in database support, middleware, web application servers
• Hands-on experience with Oracle Database, Oracle Weblogic, Apache Tomcat
• Understanding of ITIL principles and change management processes is an added advantage
• Certification such as Oracle Database (OCA/OCP) or WebLogic is desirable