Background information about the job or company (e.g., role context, company overview)

Applications are invited from suitably qualified and experienced candidates to fill the following vacant positions tenable in the Private Banking Department.

Responsibilities or duties

The successful candidate will be responsible for the following, among other responsibilities:

• Ensure all required documentation is provided for account opening applications and open or upgrade migrated accounts.
• Refer any requests to close a client’s primary account or any investment accounts to the Private Banker.
• Attend to the closing of secondary accounts when no longer operational nor required.
• Handle inter-account transfers and electronic inter-bank payments.
• Order replacement debit or credit cards upon customer request.
• Load Queries and monitor to ensure that they are resolved within laid-downturn-around times.
• Identify cross-selling opportunities and support migration initiatives.
• Ensure that sales tracking forms are completed for capturing on a weekly basis.
• Monitors routine controls in line with agreed policies and procedures to mitigate loss.
• Submit quality control of reports and incident reports of fraud to ensure compliance with regulations.
• Maintain product profile for portfolio updates.
• Ensure that sales tracking forms are completed for capturing on a weekly basis.
• Ensure filing for portfolio is done daily and that records kept in terms of the KYC.

Qualifications or requirements (e.g., education, skills)

• Bachelor’s Degree in Banking, Business Administration or equivalent.

Experience needed

• Two (2) to Four (4) years in Sales, Marketing, Banking or related environment.

Any other provided details (e.g., benefits, work environment, team info, or additional notes)

The closing date for receiving applications is Friday, 6th February 2026. Only short-listed applicants shall be acknowledged.

• Ensure all required documentation is provided for account opening applications and open or upgrade migrated accounts.
• Refer any requests to close a client’s primary account or any investment accounts to the Private Banker.
• Attend to the closing of secondary accounts when no longer operational nor required.
• Handle inter-account transfers and electronic inter-bank payments.
• Order replacement debit or credit cards upon customer request.
• Load Queries and monitor to ensure that they are resolved within laid-downturn-around times.
• Identify cross-selling opportunities and support migration initiatives.
• Ensure that sales tracking forms are completed for capturing on a weekly basis.
• Monitors routine controls in line with agreed policies and procedures to mitigate loss.
• Submit quality control of reports and incident reports of fraud to ensure compliance with regulations.
• Maintain product profile for portfolio updates.
• Ensure that sales tracking forms are completed for capturing on a weekly basis.
• Ensure filing for portfolio is done daily and that records kept in terms of the KYC.

• Bachelor’s Degree in Banking, Business Administration or equivalent.