About EPay Mobile Money

EPay Mobile Money delivers digital payment services across Malawi. Services include money transfers, merchant payments, and bill payments. The focus stays on safe, affordable, and accessible financial services.

Job Overview

The Brand Promoter increases awareness and usage of EPay Mobile Money services. The role engages customers in communities, markets, businesses, events, and public areas. The promoter explains products, supports customer registration, and drives wallet activation.

Key Responsibilities

• Promote EPay Mobile Money services in assigned locations
• Explain money transfer, merchant payment, bill payment, and wallet services
• Register new customers and support wallet activation
• Guide customers on safe and correct use of EPay services
• Distribute promotional materials and support marketing campaigns
• Identify potential merchants, agents, and customer leads
• Collect customer feedback and report service concerns
• Meet daily customer registration, activation, and sales targets
• Submit daily activity reports to the supervisor
• Represent EPay Mobile Money professionally at all times
• Support roadshows, activations, events, and community campaigns

Qualifications and Skills

• MSCE
• Experience in sales, marketing, customer service, or promotions is an advantage
• Strong verbal communication and interpersonal skills
• Confident in engaging people in public spaces
• Ability to work independently and meet targets
• Basic knowledge of mobile money services is an advantage
• Honest, energetic, and customer-focused
• Willingness to work in markets, communities, and outdoor campaign locations

• Promote EPay Mobile Money services in assigned locations
• Explain money transfer, merchant payment, bill payment, and wallet services
• Register new customers and support wallet activation
• Guide customers on safe and correct use of EPay services
• Distribute promotional materials and support marketing campaigns
• Identify potential merchants, agents, and customer leads
• Collect customer feedback and report service concerns
• Meet daily customer registration, activation, and sales targets
• Submit daily activity reports to the supervisor
• Represent EPay Mobile Money professionally at all times
• Support roadshows, activations, events, and community campaigns

• Strong verbal communication and interpersonal skills
• Confident in engaging people in public spaces
• Ability to work independently and meet targets
• Basic knowledge of mobile money services is an advantage
• Honest, energetic, and customer-focused
• Willingness to work in markets, communities, and outdoor campaign locations

• MSCE
• Experience in sales, marketing, customer service, or promotions is an advantage