Lilongwe Wildlife Trust is a conservation organisation working to protect wildlife and promote animal welfare in Malawi.

The Cleaner will be responsible for maintaining cleanliness, hygiene, and tidiness across designated buildings and facilities at the Lilongwe Wildlife Centre. These include reception and front-office areas, meeting spaces, toilets, the amphitheatre, staff kitchen, waste disposal areas, and veterinary clinic facilities.

The successful candidate will be expected to uphold LWT’s policies, performance standards, and code of conduct.

Key Responsibilities

1. Cleaning and Hygiene

• Empty bins daily and ensure recyclable waste is taken to the designated recycling station.
• Mop floors, sweep, dust, and maintain general cleanliness and tidiness across assigned areas.
• Wash dishes used in the reception and front office and ensure clean utensils and crockery are available for staff.
• Refill the water filter daily.
• Conduct thorough weekly cleaning of office departments, including windows, cupboards, chairs, and curtains.
• Wash uniforms, work-related protective clothing, and other materials as required.
• Clean toilets, including flush toilets, long-drop toilets, and compost toilets, ensuring toilet paper and soap are available and bins are emptied daily.
• Clean veterinary centre facilities, including offices, toilets, treatment rooms, corridors, and the kitchen.

2. Site Management and Waste Control

• Coordinate weekly orders for cleaning supplies with the designated manager.
• Store cleaning supplies securely and use them efficiently.
• Maintain appropriate stock levels and records of cleaning materials.
• Collect litter and waste around the site daily and dispose of it appropriately.
• Manage recyclable waste and ensure proper waste disposal.
• Notify the LWC driver when waste needs to be transported off-site.

3. Visitor and Meeting Support

• Assist with preparing and arranging meeting spaces for conferences and other venue-hire activities.
• Maintain a helpful and professional attitude towards visitors and guests.
• Direct visitors to relevant staff and provide directions when needed.

4. Communication and Teamwork

• Maintain good working relationships with staff, visitors, and volunteers.
• Report issues promptly to the line manager.
• Support other departments and undertake additional duties when required, including during staff shortages.

Qualifications and Experience

Applicants should have:

• At least 2 years of experience providing cleaning and domestic services in an office environment.
• Good physical and mental fitness to perform the duties required.
• A hardworking, honest, and trustworthy attitude.
• A positive, proactive, and helpful approach to work.
• Strong attention to detail and high standards of cleanliness.
• Good communication skills and the ability to work as part of a team.
• A positive attitude towards customer service.

• Empty bins daily and ensure recyclable waste is taken to the designated recycling station.
• Mop floors, sweep, dust, and maintain general cleanliness and tidiness across assigned areas.
• Wash dishes used in the reception and front office and ensure clean utensils and crockery are available for staff.
• Refill the water filter daily.
• Conduct thorough weekly cleaning of office departments, including windows, cupboards, chairs, and curtains.
• Wash uniforms, work-related protective clothing, and other materials as required.
• Clean toilets, including flush toilets, long-drop toilets, and compost toilets, ensuring toilet paper and soap are available and bins are emptied daily.
• Clean veterinary centre facilities, including offices, toilets, treatment rooms, corridors, and the kitchen.
• Coordinate weekly orders for cleaning supplies with the designated manager.
• Store cleaning supplies securely and use them efficiently.
• Maintain appropriate stock levels and records of cleaning materials.
• Collect litter and waste around the site daily and dispose of it appropriately.
• Manage recyclable waste and ensure proper waste disposal.
• Notify the LWC driver when waste needs to be transported off-site.
• Assist with preparing and arranging meeting spaces for conferences and other venue-hire activities.
• Maintain a helpful and professional attitude towards visitors and guests.
• Direct visitors to relevant staff and provide directions when needed.
• Maintain good working relationships with staff, visitors, and volunteers.
• Report issues promptly to the line manager.
• Support other departments and undertake additional duties when required, including during staff shortages.

• Good communication skills
• Ability to work as part of a team
• Positive attitude towards customer service
• Strong attention to detail
• High standards of cleanliness

• At least 2 years of experience providing cleaning and domestic services in an office environment.
• Good physical and mental fitness to perform the duties required.
• A hardworking, honest, and trustworthy attitude.
• A positive, proactive, and helpful approach to work.