To Sort, deliver and pick up shipments for a specific courier route, in the most efficient and cost-productive manner, whilst providing a professional inter-face and image to customers and the general public.

Key Responsibilities

• Ensure adherence to tight deadlines, picks up, handles and delivers time sensitive documents and packages in a safe and punctual manner considering traffic patterns, alternative routes, traffic regulations, and driving conditions in order to meet customer and DHL time requirements.
• Manage the maintenance of allocated vehicle.
• Assist with the implementation of best office practices, including being on time and represent yourself in a smart manner.
• Carry out pre-start check on the motorbike/vehicles and report any abnormalities.
• Proficiency in using navigation devices and mobile applications.
• Ensure compliance with all legal / legislative road usage requirements Responsible to maintain and renew your license as required by law
• Work under general supervision with regular review and guidance from a supervisor.
• Refer complex and unusual problems to supervisor.
• Comply with all company policies and procedures, including those in relation to health, safety, environment and community.
• Physically fit and able to lift packages of various weights.
• Informs Supervisors and Team Leaders on all service-related issues.
• Provides quality feedback to customer service on service incidents when need arises.
• Generate and provide good sales lead to sales team.
• On an ongoing basis, seek out and implement opportunities for continuous improvement within the operation domain.

Minimum Requirements

Knowledge and Skills

• Must have proven track record driving manual vehicles/ delivery vans and motorbike
• 1-3 years of experience in area of responsibility.
• Ability to work independently in a team-oriented environment
• Intermediate service, production, or support role having greater responsibility to perform all (or most) of the standard work within the function.
• Demonstrates basic knowledge of a technical or specialty area.
• Readily learns and applies new information/concepts in area of practice.
• Full MSCE Certificate of Secondary School
• Good communication skills, both oral and written English
• Good Knowledge of Lilongwe City Roads and defensive driving certificate will be an added advantage

Behavioral competencies

Honesty

Integrity

Accountable

• Sort, deliver and pick up shipments for a specific courier route, in the most efficient and cost-productive manner, whilst providing a professional inter-face and image to customers and the general public.
• Ensure adherence to tight deadlines, picks up, handles and delivers time sensitive documents and packages in a safe and punctual manner considering traffic patterns, alternative routes, traffic regulations, and driving conditions in order to meet customer and DHL time requirements.
• Manage the maintenance of allocated vehicle.
• Assist with the implementation of best office practices, including being on time and represent yourself in a smart manner.
• Carry out pre-start check on the motorbike/vehicles and report any abnormalities.
• Proficiency in using navigation devices and mobile applications.
• Ensure compliance with all legal / legislative road usage requirements Responsible to maintain and renew your license as required by law
• Work under general supervision with regular review and guidance from a supervisor.
• Refer complex and unusual problems to supervisor.
• Comply with all company policies and procedures, including those in relation to health, safety, environment and community.
• Physically fit and able to lift packages of various weights.
• Informs Supervisors and Team Leaders on all service-related issues.
• Provides quality feedback to customer service on service incidents when need arises.
• Generate and provide good sales lead to sales team.
• On an ongoing basis, seek out and implement opportunities for continuous improvement within the operation domain.

• Proven track record driving manual vehicles/ delivery vans and motorbike
• Proficiency in using navigation devices and mobile applications.
• Good communication skills, both oral and written English
• Good Knowledge of Lilongwe City Roads
• Defensive driving certificate

• Full MSCE Certificate of Secondary School
• Ability to work independently in a team-oriented environment
• Intermediate service, production, or support role having greater responsibility to perform all (or most) of the standard work within the function.
• Demonstrates basic knowledge of a technical or specialty area.
• Readily learns and applies new information/concepts in area of practice.
• Physically fit and able to lift packages of various weights.