Role Overview

The Creative & Program Director is responsible for leading the conceptual development and execution of all creative projects and public-facing programs. This role bridges artistic vision, client strategy, and operational delivery—ensuring that every campaign, event, or content piece is innovative, on-brand, and executed on time.

Key Responsibilities

• Creative Leadership: Lead the creative direction for key accounts, campaigns, and proprietary programs; conceptualize and present high-level ideas to clients and internal stakeholders.
• Programming Strategy: Design and curate seasonal/annual programming (events, exhibitions, digital drops, or content series) that aligns with business goals and audience engagement metrics.
• Team Management: Direct and mentor a multidisciplinary team (designers, copywriters, producers, curators); oversee workload allocation and creative reviews.
• Production Oversight: Partner with production and operations to scope, budget, and schedule programs from pitch to post-mortem.
• Quality Control: Maintain creative standards across all deliverables—visual, written, experiential.
• Client & Partner Relations: Lead creative presentations and act as senior creative liaison for key partners, sponsors, and talent.
• Innovation: Research emerging trends in design, technology, and audience behavior to evolve the company’s creative product.

Qualifications

• Experience: 8+ years in creative direction, program development, or related role (agency, media, cultural institution). 4+ years managing teams.
• Portfolio: Demonstrated work across multiple formats (digital, live, print, video). Strategic thinking evident in case studies.
• Skills: Expert in Adobe Creative Suite, Miro, and presentation tools; fluent in creative briefs, user journeys, and production pipelines.
• Soft Skills: Excellent client-facing communication, conflict resolution, and rapid prototyping mindset.
• Education: Bachelor’s in Design, Fine Arts, Communications, or equivalent experience.

Success Metrics (KPIs)

• Program attendance / viewership vs. target
• Client retention and satisfaction (CSAT)
• On-time, on-budget delivery rate
• Team engagement and retention

Who Can Apply

• Passionate about film, tech, or creativity
• Responsible and hardworking
• Good communication and teamwork skills
• Willing to learn and grow

• Lead the creative direction for key accounts, campaigns, and proprietary programs; conceptualize and present high-level ideas to clients and internal stakeholders.
• Design and curate seasonal/annual programming (events, exhibitions, digital drops, or content series) that aligns with business goals and audience engagement metrics.
• Direct and mentor a multidisciplinary team (designers, copywriters, producers, curators); oversee workload allocation and creative reviews.
• Partner with production and operations to scope, budget, and schedule programs from pitch to post-mortem.
• Maintain creative standards across all deliverables—visual, written, experiential.
• Lead creative presentations and act as senior creative liaison for key partners, sponsors, and talent.
• Research emerging trends in design, technology, and audience behavior to evolve the company’s creative product.

• Expert in Adobe Creative Suite, Miro, and presentation tools
• Fluent in creative briefs, user journeys, and production pipelines
• Excellent client-facing communication
• Conflict resolution
• Rapid prototyping mindset

• 8+ years in creative direction, program development, or related role (agency, media, cultural institution)
• 4+ years managing teams
• Demonstrated work across multiple formats (digital, live, print, video)
• Strategic thinking evident in case studies
• Bachelor’s in Design, Fine Arts, Communications, or equivalent experience