OVERVIEW

The position of Housekeeper falls under the Housekeeping Department and reports directly to the Housekeeping Supervisor. The duty station for this position is Mchinji, where two (2) positions are available.

• Clean, sanitise, and prepare guest rooms, bathrooms, corridors, and public areas in accordance with MMK Hotels' housekeeping standards, ensuring a clean, comfortable, and welcoming environment for guests.
• Replace bed linen, towels, toiletries, and other guest amenities, ensuring all rooms are fully stocked and prepared before guest arrival and throughout their stay.
• Inspect assigned rooms and facilities to identify maintenance defects, damaged furniture, or safety hazards, and promptly report them to the Housekeeping Supervisor for corrective action.
• Properly operate, clean, and store housekeeping equipment, cleaning materials, and chemicals while adhering to occupational health, safety, and environmental standards.
• Handle lost and found property in accordance with established hotel procedures, maintaining accurate records and ensuring the safekeeping of guests' belongings.
• Support laundry operations by sorting, washing, ironing, folding, and distributing linen and uniforms as required to maintain uninterrupted housekeeping services.
• Maintain high standards of personal hygiene, professionalism, and teamwork while performing any additional housekeeping duties assigned by the Housekeeping Supervisor to support efficient hotel operations.

• High level of cleanliness and attention to detail.
• Physically fit and capable of performing housekeeping duties effectively.
• Ability to work independently as well as collaboratively within a team.
• Commitment to maintaining high standards of hygiene, cleanliness, and guest satisfaction.

• Minimum of a Certificate in Housekeeping, Hospitality Management, or a related field from a recognized institution.
• At least one (1) year of practical experience in housekeeping within a hotel, lodge, guest house, or similar hospitality environment.