Background

MBL Holdings Limited is seeking a Human Resource & Administration Manager. In the modern workplace, HR is not only about hiring and filing documents. The HR & Administration Manager must build a disciplined, productive, compliant, and performance-driven workforce while supporting digital HR records, employee development, labour law compliance, staff welfare, and organizational growth across the Group.

Responsibilities

• Lead recruitment, selection, onboarding, induction, and placement of employees.
• Prepare job descriptions, employment contracts, appointment letters, HR policies, warning letters, disciplinary letters, and staff communications.
• Maintain accurate digital and physical employee records, attendance records, leave records, contracts, and personnel files.
• Ensure compliance with Malawi labour laws, company policies, workplace standards, and disciplinary procedures.
• Manage employee relations, grievances, disputes, misconduct cases, and disciplinary hearings professionally.
• Coordinate staff performance appraisals, KPI reviews, probation reviews, and performance improvement plans.
• Support management in developing salary structures, benefits, welfare programmes, and staff retention strategies.
• Monitor staff attendance, punctuality, absenteeism, discipline, productivity, and workplace behaviour.
• Coordinate staff training, leadership development, succession planning, and skills improvement programmes.
• Oversee office administration, facilities management, office supplies, company documents, licenses, and general support services.
• Work closely with branch managers and department heads to identify staffing needs and improve team performance.
• Promote a workplace culture based on discipline, accountability, respect, teamwork, and productivity.
• Support payroll preparation by ensuring accurate staff information, attendance, leave, and deductions are submitted on time.
• Handle confidential HR and administrative matters with professionalism and discretion.

Qualifications

• Bachelor’s Degree in Human Resource Management, Business Administration, Public Administration, Industrial Relations, Psychology, or a related field.
• Professional HR certification or membership with a recognized HR body will be an added advantage.
• Strong knowledge of Malawi labour laws, employment practices, HR policies, disciplinary procedures, and modern HR systems.

Experience

• Minimum of 5 years’ experience in human resource management and administration.
• At least 2 years’ experience in a supervisory or managerial HR role is preferred.
• Experience in a group company, agriculture, logistics, manufacturing, retail, construction, or multibranch business will be an advantage.

Skills and Competencies

• Strong leadership and people-management skills.
• Excellent communication, negotiation, and conflict-resolution skills.
• High level of confidentiality, maturity, and professionalism.
• Strong understanding of labour law and HR best practices.
• Good organizational and administrative skills.
• Ability to handle difficult staff matters calmly and professionally.
• Strong documentation and report-writing skills.
• Ability to build a disciplined and performance-driven workforce.
• Good computer skills and ability to manage digital HR records.
• Strong sense of fairness, accountability, and company loyalty.

• Lead recruitment, selection, onboarding, induction, and placement of employees.
• Prepare job descriptions, employment contracts, appointment letters, HR policies, warning letters, disciplinary letters, and staff communications.
• Maintain accurate digital and physical employee records, attendance records, leave records, contracts, and personnel files.
• Ensure compliance with Malawi labour laws, company policies, workplace standards, and disciplinary procedures.
• Manage employee relations, grievances, disputes, misconduct cases, and disciplinary hearings professionally.
• Coordinate staff performance appraisals, KPI reviews, probation reviews, and performance improvement plans.
• Support management in developing salary structures, benefits, welfare programmes, and staff retention strategies.
• Monitor staff attendance, punctuality, absenteeism, discipline, productivity, and workplace behaviour.
• Coordinate staff training, leadership development, succession planning, and skills improvement programmes.
• Oversee office administration, facilities management, office supplies, company documents, licenses, and general support services.
• Work closely with branch managers and department heads to identify staffing needs and improve team performance.
• Promote a workplace culture based on discipline, accountability, respect, teamwork, and productivity.
• Support payroll preparation by ensuring accurate staff information, attendance, leave, and deductions are submitted on time.
• Handle confidential HR and administrative matters with professionalism and discretion.

• Strong leadership and people-management skills.
• Excellent communication, negotiation, and conflict-resolution skills.
• High level of confidentiality, maturity, and professionalism.
• Strong understanding of labour law and HR best practices.
• Good organizational and administrative skills.
• Ability to handle difficult staff matters calmly and professionally.
• Strong documentation and report-writing skills.
• Ability to build a disciplined and performance-driven workforce.
• Good computer skills and ability to manage digital HR records.
• Strong sense of fairness, accountability, and company loyalty.

• Bachelor’s Degree in Human Resource Management, Business Administration, Public Administration, Industrial Relations, Psychology, or a related field.
• Professional HR certification or membership with a recognized HR body will be an added advantage.
• Strong knowledge of Malawi labour laws, employment practices, HR policies, disciplinary procedures, and modern HR systems.