Pinnacle Financial Services

Human Resource and Administration Specialist

Key Responsibilities

• Implement and administer HR policies, procedures, and systems in compliance with labour laws and organizational policies.
• Manage recruitment, onboarding, performance management processes, and staff exits.
• Handle employee relations matters including discipline, grievances, and staff welfare.
• Coordinate staff training, capacity development, and performance review cycles.
• Maintain accurate employee records, contracts, and HR data.
• Support payroll processing, benefits administration, leave management, and pension contributions in liaison with Finance.
• Oversee general office administration, facilities, fleet, and asset management.
• Coordinate procurement of office supplies and manage service providers.
• Support implementation of HR systems, compliance audits, and internal controls.

Qualifications & Experience:

• Bachelor’s Degree in Human Resource Management, Business Administration, or a related field.
• Professional HR qualifications are an added advantage.
• Minimum 4–6 years’ relevant experience in HR and administration.
• Sound knowledge of labour laws and HR best practices.

• Implement and administer HR policies, procedures, and systems in compliance with labour laws and organizational policies.
• Manage recruitment, onboarding, performance management processes, and staff exits.
• Handle employee relations matters including discipline, grievances, and staff welfare.
• Coordinate staff training, capacity development, and performance review cycles.
• Maintain accurate employee records, contracts, and HR data.
• Support payroll processing, benefits administration, leave management, and pension contributions in liaison with Finance.
• Oversee general office administration, facilities, fleet, and asset management.
• Coordinate procurement of office supplies and manage service providers.
• Support implementation of HR systems, compliance audits, and internal controls.

• Bachelor’s Degree in Human Resource Management, Business Administration, or a related field.
• Professional HR qualifications are an added advantage.
• Sound knowledge of labour laws and HR best practices.