We are looking for a professional and reliable Male Receptionist to manage our front desk and provide excellent customer service to guests and clients.

Job Summary

The successful candidate will be responsible for handling front office operations, welcoming guests, managing bookings, processing payments, and performing general administrative duties. The ideal candidate must be computer literate, experienced in cashiering, and familiar with Hotel Master software.

Key Duties and Responsibilities

• Welcome and assist guests in a professional and friendly manner.
• Handle guest check-ins and check-outs.
• Answer phone calls, emails, and inquiries.
• Manage reservations and bookings using Hotel Master.
• Handle cash, receipts, and daily cash reconciliations as a cashier.
• Maintain front office records and prepare simple reports.
• Coordinate with housekeeping and management as needed.
• Keep the reception area clean, organized, and secure.
• Perform any other duties assigned by management.

Requirements

• Minimum of a Certificate in Front Office Management.
• A Diploma in Hospitality Management will be an added advantage.
• At least 3 years of experience in a similar role.
• Must have worked as a Cashier.
• Experience with Hotel Master software.
• Strong computer skills, especially in Microsoft Packages (Word, Excel, Outlook, etc.).
• Able to work odd hours, shifts, weekends, and holidays.
• Good communication, customer care, and interpersonal skills.
• Must be trustworthy, presentable, and able to work under pressure.

• Welcome and assist guests in a professional and friendly manner.
• Handle guest check-ins and check-outs.
• Answer phone calls, emails, and inquiries.
• Manage reservations and bookings using Hotel Master.
• Handle cash, receipts, and daily cash reconciliations as a cashier.
• Maintain front office records and prepare simple reports.
• Coordinate with housekeeping and management as needed.
• Keep the reception area clean, organized, and secure.
• Perform any other duties assigned by management.

• Computer literate
• Experienced in cashiering
• Familiar with Hotel Master software
• Strong computer skills, especially in Microsoft Packages (Word, Excel, Outlook, etc.)
• Good communication, customer care, and interpersonal skills
• Trustworthy
• Presentable
• Able to work under pressure

• Minimum of a Certificate in Front Office Management.
• A Diploma in Hospitality Management will be an added advantage.
• At least 3 years of experience in a similar role.
• Must have worked as a Cashier.
• Experience with Hotel Master software.